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Consultant Sales experience needed - Manchester, United Kingdom - Moody's Investors Service
Description
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at
At Moody's Analytics Know Your Customer (KYC) / Know Your Supplier (KYS), we solve problems that matter.
We are a cross-functional team of sales and marketing, technology and product professionals who are all passionate about preventing criminal infiltration of the world's financial system and bringing transparency to global supply chains by detecting fraud, terrorism, human trafficking, and other criminal threats.
We combine the agility, passion, and dynamism of a startup with the strong positioning and stability of an established institution, providing our people with dynamic career paths and mobility options across the globe, all while having access to the entire Moody's network.
We empower our people and are committed to helping them reach their goals.Consultant to join the Know Your Customer (KYC) Solutions Delivery Team. specifications and capabilities of MA's KYC products, so that customers experience a
top-notch implementation and access to world class ongoing technical assistance.
They will work closely with Implementation Specialists and Project Managers on the
KYC Solutions Delivery team to ensure clients are integrated and implemented as
Improving system efficiency by consulting with end-users and providing innovative solutions
Work with Implementation Specialists and Project Managers for new implementations/existing client change requests.
Point of escalation for support tickets via a dedicated queue for customer queries relating to workflow tools, and triaging when necessary to other relevant teams within the KYC OU.
Work closely with other internal stakeholders on the fulfilment, support, engineering, and operations teams.Joining implementation/project calls to provide product expertise, as required
A bachelor's degree in computer science, information technology, information systems, computer engineering, or similar.
Strong knowledge of scripting (Python or other object orientated language) and API integrations (RESTful API)
Proficiency in providing efficient web-portal support.
Agile and ability to learn new products & processes closely
Project management experience a plus
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position.
Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. #