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    Support Service Administration - United Kingdom - Rayner Personnel LTD

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    Description
    Administration Support - PropTech Company - £30-32K PA
    Do you have Property Management / Inventory / Property Inspection experience?
    Our clients are leading the way in the latest property information and report management (inventory) technology.

    Servicing the Estate Agency Sector and Partner clients across the property sector they are a growing business, and as a direct result have a vacancy for a full time administrator.

    The job role is varied, but covers the sales administration and supporting the sales team.
    Support
    Provide first line support for all "Partners" (franchises and direct clients) using the support system.
    Provide online training to product users.
    Supporting the sales process and ongoing account management
    Assist with the configuration and training for new clients.
    Providing software demos to potential clients and following up to ensure satisfaction and explaining new features.
    Assist with the testing of new releases / features / updates.
    Quality Control Support
    Assist the complaint handling team in identifying and resolved reported issues.
    Brilliant with people, passionate about customer support
    Clear and concise, excellent written and spoken English
    Experience of working in the property industry and/or a support team would be advantageous.
    The role will be 9-5 Monday to Friday, and your WFH days will be Monday and Friday.
    Tues, Wed and Thurs will be office based in Swanley. (By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.


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