Team Administrator - United Kingdom - Derbyshire Healthcare Foundation Trust

Derbyshire Healthcare Foundation Trust United Kingdom

2 weeks ago

Description

We have a fantastic opportunity for a full time Team Administrator within the busy and dynamic Erewash Adults Community Mental Health Team.

We are looking for a Team Administrator to support our wider team of clinicians and ensure the general, smooth running of our team admin function.

Main duties of the job

The role of Team Administrator is a challenging and varied post, supporting the day to day running of the Community Mental Health Team.

Responsibilities include answering 'phone calls, which could be from patients, staff members, care homes, social care or community organisations, amongst others.

'Phone calls must be triaged and passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.

Use of the Patient Record is key to the role, where referrals are inputted, paperwork is uploaded, or patients are discharged from caseload. You will also be responsible for inputting patient information, writing letters and supporting with waiting list management.

The Team Administrator also supports within many clinical and operational meetings, such as multi-disciplinary meetings, business meetings and/or profession-specific meetings.

As the Team Administrator, there are also responsibilities for the prioritisation and delegation of tasks, as well as supervision of other administration colleagues.

The job also requires data collection and production, compiling reports where necessary for management information, supporting both the team and the Trust, in ensuring we are meeting our population needs.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

Commitment to flexible working where this is possible
27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
Yearly appraisal and commitment to ongoing training
Good maternity, paternity and adoption benefits
Health service discounts and online benefits
Incremental pay progression
Free confidential employee assistance programme 24/7
Access to our LGBT+ network, BAME Network and Christian Network
Health and wellbeing opportunities
Structured learning and development opportunities

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification Qualifications

Word Processing/Typing qualifications or demonstrable skills and experience
Worked in NHS administration previously

Skills

Good standard of spelling and grammatical accuracy
Excellent written and verbal communication skills
Excellent organisational skills
Ability to work as part of a team
Ability to prioritise and work to the required standards within defined time limits
Ability to work on own initiative with minimum supervision
Note/minute taking abilities and experience
Ability to audio type

Knowledge/Experience

Experience using Microsoft computer packages
Excellent customer care skills
Experience of dealing with telephone enquiries
Willingness to undertake a wide range of administrative duties
Use of clinical software/packages
Ability to prioritise administration duties and delegate to meet team needs
Experience of facilitating supervision with colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Full-time,Flexible working,Home or remote working

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