- Being a visible point of contact for customers
- Engaging through newsletters, meeting, visits and open days
- Ensuring residents are aware of works processes and communicate updates/changes accordingly
- Coordinate the handover of keys to site teams
- Provide a high standard of aftercare, managing expectations between residents, the client and operations teams
- Ensuring that works are carried satisfactorily
- Be an excellent communicator, sometimes dealing with difficult situations
- Be resilient under pressure and understand the need for discretion and respect in a public facing role
- Previous experience working for a Contractor or in a client side resident liaison/community engagement role
- Knowledge of planned/reactive maintenance or asset management
- Hold a valid driving licence
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Resident Liaison Officer
23 hours ago
Bridge of Hope Princes Risborough, United KingdomWe now have exciting opportunity for a Resident Liaison Officer to join one of our major client's team based in the Gerrard Cross area. · **Title: Resident Liaison Officer** · **Location: Gerrard Cross_HP16** · **Start Date: ASAP** · **Pay Rate: £16ph to £18ph PAYE** · **Duration ...
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Liaison Officer
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United Living Aylesbury, Buckinghamshire, United Kingdom FreelanceUnited Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is t ...
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Liaison Officer
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United Living Group Aylesbury, Buckinghamshire, United Kingdom FreelanceUnited Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is t ...
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Resident Liaison Officer
2 days ago
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Resident Liaison Officer
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Resident Liaison Officer
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Customer Liaison Officer
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Resident Liaison Officer
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Build Recruitment Slough, United Kingdom**Resident Liaison Officer** · **Excellent Temp Opportunity** · **£19p/h** · We are currently recruiting for a **main contractor** who are operating in London and who are a market leader in the social housing sector. This position will be based in **Slough**. The works will inclu ...
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Resident Liaison Officer
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Landlord Liaison Officer
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Resident Liaison Officer
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Resident Liaison Officer
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Resident Liaison Officer
1 day ago
Wates Wembley, United Kingdom**We have an opportunity for a Resident Liaison Officer** to join our Wates team within our Planned Maintenance division. You will be covering the Brent and North London area, delivering support to our residents in and around the M25 on one of our social housing contracts. · **Ke ...
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Resident Liaison Officer
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Abbey Personnel Slough, United KingdomWe are looking for an experienced Resident Liaison Officer for a temp to perm role in Slough. · Working on sites which aren't static so you will need to drive and have a car. · Fuel will be paid. · This is a wonderful company to work for and has been a client of ours for many yea ...
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Home Liaison Officer
23 hours ago
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Resident Liaison Officer
2 days ago
ERIC GROUP LTD West London, United KingdomWe are currently recruiting for a **Resident Liaison Officer** for our planned works department. · Responsibilities: booking appointments, maintaining trackers and share-point library, conducting surveys, attending client meetings, organising and attending residents meetings, dea ...
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Customer Liaison Officer
1 day ago
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Technical Liaison Officer
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Youth Liaison Officer
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Customer Liaison Officer
2 days ago
Milton-Keynes-Council Milton Keynes, United KingdomJob Introduction · We're looking for a motivated person with good attention to detail to join our friendly team who help children in Milton Keynes access full-time education. · You'll work with a range of people including local residents, children's services colleagues, and schoo ...
Resident Liaison Officer - Aylesbury, United Kingdom - Qube Recruitment
Description
Our client is a leading property business which is known for providing excellent customer service to local communities they work in. The client has a long term contract to deliver much-needed improvement works to peoples homes.
To help with day to day communications with customers throughout the course of the refurbishments the company are seeking an experienced Resident Liaison Officer.
Main duties:
Key Skills & Experience:
Monday to Friday, Full Time