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Telford

    Depot Operations Co-ordinator - Telford, United Kingdom - Wright Staff Recruitment Ltd

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    Full time
    Description

    Depot Operations Co-ordinator

    Location Telford

    Salary £ £30000 per annum

    Full time Seasonal work so could be start of 6am in peak and 8am Off peak

    5pm finish time with some Sat AM work

    Job Description

    To meet highly professional standards of distribution and safe operating procedures within local depot

    To provide the highest level of customer service

    To develop, coordinate all members of local depot in line with company policies and SOP's

    Duties

    Carry out all administration in relation to processing orders, ensuring accurate accounting, documentation and according to company processes and procedures.

    Liaise closely with distribution and sales teams to ensure customer service levels are delivered

    Deal with any 'trade counter' enquiries and associated cash sales

    Support in ensuring availability of company stock holding

    Ensure supplies are distributed promptly and efficiently and that all transactions are permissible and within the requirements of Finance, BASIS, Poisons regulations etc.

    Carry out loading and unloading (physical manual handling) as required

    Ensures smooth operation of depot including compliance with all legislation (e.g., but not exhaustive – Poisons regulations, Health & safety at Work Act, Fire Regulations, VOSA, BASIS

    Maintain appropriate accounting and reporting procedures in relation to all company monies and stock

    Ensure security of company cash, stock and property.

    Organise and coordinate the daily workload

    Arrange and carry out appropriate training with team members as necessary

    Ensure effective communication both in relation to local depot team, broader distribution team and local commercial team

    Carry out all administration required

    Deal with telephone and customer facing enquiries

    Ensure high standards and values at all times within the office

    Carry out any other duties reasonably requested by the Depot Supervisor, Regional Supply Manager and National Supply Manager, and within the remit of depot duties.

    Required

    Ability to work within budgeted parameters

    Effective distribution across the area

    Accurate cash, stock and property records

    Compliance with all legislation

    Up to date knowledge of product availability

    Effective communication and team working

    High levels of customer satisfaction

    Responsible for

    Responsible for delivering customer satisfaction

    Responsible for all activities undertaken in depot

    Key relationships

    Regional Supply Manager

    National Supply Manager

    Local Depot Team

    Local sales Team

    Central admin teams

    Customers

    Person profile

    Organisational Capabilities

    Knowledge of product storage solutions

    Knowledge of local area and appropriate routes

    Knowledge of agrochemicals

    Customer focused approach

    Communication and influencing skills

    IT literate

    Ability to work as part of self-managed team

    Innovative approach, promotes sharing of best practice

    Relevant Experience

    Warehousing experience

    Transport regulations/ADR

    Customer Service

    Supervisory skills

    Farming/agriculture (desirable)

    Qualifications

    BASIS Storekeeper qualification

    Forklift truck licence (s)

    Driving licence

    Minimum GCSE level or equivalent (essential)

    Live Our Values

    Always act with honesty and integrity

    Embrace new ideas and opportunities

    Work hard to achieve and celebrate our success

    Value and respect each other

    Act as one team

    Required personal abilities

    Customer Focus

    Communication

    Team working

    Problem Solving and Decision Making

    Results Driven

    Leading Change

    Leadership & People Management

    Self-Management and Personal Development

    Necessary personal attributes

    Maintains personal motivation when faced with setbacks

    Excellent interpersonal skills

    Can do attitude, demonstrates tenacity through personal drive and determination

    People centric

    Please apply with your CV in the first instance.

    Wright Staff are acting as an employment business in relation to this vacancy.


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