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    Commodity Support - London, United Kingdom - EC1 Partners Ltd

    EC1 Partners Ltd
    EC1 Partners Ltd London, United Kingdom

    1 week ago

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    Description

    Job Description

    Customer Support & Implementation:

    Your key responsibilities will be:

    • CTRM customer support – react to customers issues, liaise with Devs to resolve
    • Understand and document client requirements.
    • Configure and implement our CTRM platform successfully for clients.
    • Implement the core product functionality, using the data model, mappings, integrations with trading platforms, file imports and reporting features.
    • Raise change requests for platform enhancements with clearly defined requirements.
    • Facilitate and ensure user acceptance.
    • Carry out training for end-users.
    • Provide ongoing support to clients when required.

    Requirements:

    • Commodities background with experience of trading operations
    • Good understanding of the day-to-day operation of traders
    • Good understanding of TT, CME, and Web Ice platforms
    • Experience working with trading platforms feeds, brokers, pricing etc.
    • Knowledge of derivatives, spreads, options & futures
    • Able to work with advanced software packages, and tools such as Jira and Confluence.
    • Understanding of data feeds, file import, mappings.

    If you believe your experience meets the criteria, please apply with a copy of your CV.

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