- Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work,and other customer enablement activities.
- Through professional services engagements, you will:
- Lead business requirements sessions
- Develop architectural designs for customer integrations and automations
- Conduct recipe reviews
- Advise on unit testing best practices
- Advise on integration testing and user acceptance testing best practices
- Conduct production readiness assessments
- Advise on production deployment procedures
- Conduct post-live deployment health checks and guidance on recipe and process optimizations
- Provide thorough knowledge transfer to customer and partner teams
- Apply and advise on frameworks, such as Workato's GEARS and Workato's Embedded Product Guide, to a align with customer organizations.
- Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements.
- Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform.
- Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team.
- Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them with content and knowledge.
- Develop content to coach our partner ecosystem on Workato delivery best practices.
- Bachelor's degree or equivalent education in Computer Science, Software Engineering, or in a related field. Bachelor's degrees and those with non-traditional but similar proven experience may also apply.
- 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions.
- Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs.
- Experience documenting business processes and applying technology to optimize and automate these processes.
- Communication skills to effectively communicate with technical, business, and C-level stakeholders alike.
- Deep understanding of security and governance needs for large enterprise organizations.
- Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment.
- Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations.
- Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems.
- Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances.
- Experience as an Enterprise and/or digital architect.
- Master's degree in Computer Science, Software Engineering.
- Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases.
- Knowledge of AWS, Azure, GCP, and Ruby.
- Experience having worked in a start-up environment.
- Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies.
- Track record of driving software expansions as a result of professional services engagements.
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Professional Services
2 weeks ago
S&P Global London, United Kingdom**Overview**: · This asset specific role for each of the Programs provide support to the Sales team during the sales process to allow our clients to understand how our product and services will meet their requirements which will be fully documented in a formal scope of work. · Th ...
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Professional Services
1 week ago
Technimove London, United KingdomHere at Technimove we strongly believe in our core values of Purpose, People and Passion. · As the market leader in Data Centre Transformations, our Purpose is to deliver our transformational services to many of the world's leading I.T. service providers. In the last year we have ...
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Professional Services
3 days ago
Roseberys London, United KingdomBooking and management of valuation and appointment diaries · - Typing, correcting, and proofing valuations in line with Roseberys cataloguing standards · - Liaising with Specialists across the company · - Letter writing, preparing, and sending out of valuations and documents · - ...
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Professional Service Executive
2 weeks ago
Pure Human Resources London, United Kingdom**Professional Service Executive** · **Full time, permanent** · **Hybrid - 2 days London based office, 3 days WFH per week** · **Willingness to travel - nationally and internationally (circa 8 trips per year)** · **Salary: up to £35k DOE** · 'Trusted voice across the marine secto ...
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Professional Services Consultant
3 weeks ago
Principal I Ltd London, United KingdomLocation: Horsham, West Sussex · Strictly no agenciesAn excellent opportunity for a Professional Services Consultant to join this leading supplier of managed IT, unified communications and print services to the SME and charitable sectors. · 4th Platform are seeking a pre-sales pr ...
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Director of Professional Services
3 weeks ago
Platform Recruitment London, United Kingdom**Director of Professional Services - Salary £85k and MBO of £10k - Healthcare Software** · My client are leaders in the healthcare software industry. The company are increasingly growing to meet the advancing demands of the industry and are looking for a Director of Professional ...
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Professional Services Consultant
3 weeks ago
Kofax London, United KingdomThe Professional Services Consultant must be able to: · - Deliver Kofax ControlSuite solutions to customer based on requirements document · - Provide technical leadership to customer on the Kofax solution as configured to the customer's requirements · - Work closely with project ...
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Professional Services Consultant
3 weeks ago
Fortinet London, United Kingdom**Professional Services Consultant** · **Location**:United Kingdom - London, Reading, Edinburgh and Remote considered · This is a technical role, providing post-sales consulting in the security industry. The Professional Services Consultant works with clients and partners remotel ...
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Professional Services Associate
1 week ago
TS Imagine London, United Kingdom**_About the job_** · TS Imagine, the world's leading provider of real-time trading, portfolio and risk management solutions for the financial services industry, is looking for a Professional Services Associate to join our growing team. Professional Services Associates own the sc ...
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Head of Professional Services
2 weeks ago
Soldo London, United KingdomSoldo is here to change the way businesses spend - giving customers their time back. Our platform streamlines everything, from payments to reconciliation and our smart company cards and apps make spending simple. · We're one of Europe's fastest growing b2b fintech companies, havi ...
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Client Service Professional
3 weeks ago
SEI1GLOBAL London, United KingdomThe Client Service Analyst works with our clients to offer innovative solutions and enhancing the service offered within our technology, custodial and direct to consumer offerings. This is a business to business client facing role, working with banks, wealth managers and Platform ...
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Administrator -professional Services
2 weeks ago
Satarah Recruitment Limited London, United Kingdom**New Job - Administrator** · Are you an experienced and proactive Administrator looking for a hybrid role? This position is working for a well-established professional services organisation based in London. You will be providing administrative support and diary management for th ...
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Professional Services Consultant
3 weeks ago
Mimecast London, United KingdomYou will continuously work with customers to implement and optimize Mimecast through post-sales, handling data migration projects while delivering customized training. While supporting customers, engage with various internal Mimecast teams to ensure that technical challenges are ...
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Professional Services Consultant
2 weeks ago
Avanti London, United Kingdom**Senior Professional Services Consultant · - Fully Remote · - No Sponsorship Available** · I am currently working with one of the UK's largest and most successful professional services organisations that provide bespoke and off the shelf Time & Attendance, Access control and HR ...
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Professional Services Consultant
2 weeks ago
Zoom Video Communications, Inc. London, United KingdomZoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Our unique culture, focus on teamwork and fun environment makes Zoom an awesome p ...
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Professional Services Consultant
3 days ago
Genesys London, United KingdomBuild something new with a world-class team. · At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best. Your potential is waiting; why are you? · Job Title: Professional Services Consultant · ...
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Professional Services Consultant
1 week ago
Asite London, United Kingdom**Position**: Professional Services Consultant · **Location**: London, UK · We at Asite are looking to fill key roles to join our team to support our delivery in the London team. We are looking for highly motivated individuals with an understanding of Cloud-based and Software as ...
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Sourcing Professional Services
4 days ago
Chain IQ Group London, United KingdomLocation: London, GB- Date: Feb 6, 2024It is an exciting time at Chain IQ and our team in London are looking for a Procurement Sourcing Consultant in Corporate Services. · Chain IQ generate value far beyond cost reduction. We transform our client's indirect procurement towards a ...
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Gvp, Professional Services
3 days ago
Splunk London, United Kingdom**Position Title**:GVP, Professional Services - EMEA**: · A little about us. Splunk is here to build a safer and more resilient digital world. We're proud to say that we're the key to enterprise resilience for more than 11,000 enterprise organizations that use our Unified Securit ...
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Professional Services Consultant
3 days ago
LSEG (London Stock Exchange Group) London, United KingdomThis is an excellent opportunity for a Professional Services Consultant with a strong technical slant, looking for a challenging career move. Working within the UnaVista team, part of a leading UK investment and financial services company, you will be responsible for the implemen ...
Senior Technical Architect, Professional Services - London, United Kingdom - Workato Inc
Description
Responsibilities
We are looking for an experienced Technical Architect to join our Professional Services team. This role plays an integral role in guiding our customers on automation best practices, architecture patterns, governance processes, and helping them scale their automation practice through initial and expansion services engagements.