Jobs
>
Loughborough

    Senior Service Advisor - Loughborough, United Kingdom - Motus Group

    Motus Group
    Motus Group Loughborough, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Summary

    Pentagon Motor Group have an amazing new opportunity for a Senior Service Consultant to join their highly successful Loughborough team.

    If you . . .

    • Take pride in providing an excellent customer service experience
    • Enjoy the buzz of a fast paced working environment
    • Thrive in a team environment

    Then this may be the opportunity for you

    Have you heard about our benefits?

    When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

    • 30 days holiday per year (including Bank Holidays) that will increase with length of service.
    • Recommend a Friend Scheme.
    • Discounted days out with family and friends.
    • Retail discounts saving £££'s on shopping and dining out.
    • Fully funded, Nationally Recognised Qualifications.
    • Manufacturer specific training.
    • Salary Finance.
    • 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
    • Team member Pension Scheme contributions.
    • Friends & family Customer Referral Payments
    • Discounts on products and services that we provide for family and friends.

    We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

    What will you be doing?

    As a Senior Service Consultant with the Pentagon Motor Group, you will be the first point of contact for customers and as such, you'll be an important ambassador for the Group.

    Responsibilities of the role include:

    • Meeting and greeting customers, ensuring an excellent level of customer service from the very beginning.
    • Liaising with customers both face-to-face, by telephone and e-mail, understanding their requirements, interpreting them and advising if and when we are capable of satisfying them.
    • Maintaining Service/MOT Planners and Workshop Loading, advising customers and the Workshop when vehicles are due in and completed.
    • Taking responsibility for the receipt of and handover back of customer vehicles. The release and return of courtesy vehicles, carry out handover checks etc.
    • Administration duties including pre populating job cards.
    • Keeping customers up to date with the status of their vehicles and any further actions or costs required; gaining authority where necessary.

    The working hours for this role are Monday - Friday, 08:00am - 17:30pm.

    Who are we looking for?

    You will need to have:

    • Previous experience as a Service Advisor/Consultant.
    • Experience working in a busy, fast paced environment.
    • Exceptional Customer Service skills and a positive can do attitude.
    • The ability to calm and manage difficult situations.
    • Unlimited confidence, resilience, drive, energy and talent along with a professional manner.
    • Excellent organisation skills and the ability to demonstrate a methodical approach to your workload.
    • Strong administration skills and excellent attention to detail.
    • Willingness to learn and develop
    • An enthusiastic, team player mentality.

    Why choose us?

    For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website

    https://www.pentagon-

  • Performance Resourcing

    Service Advisor

    1 week ago

    Performance Resourcing Loughborough, United Kingdom

    **Service Advisor** · Leicester, Leicestershire · £30,000 - £40,000 OTE/annum, 25 days holiday p/annum. · We are recruiting a **Service Advisor **for a **Franchise Car Dealership** in the **Leicester **area. · **A Customer Service Star** who has the ability to work to deadlines a ...

  • Loughborough Kia

    Service Advisor

    2 weeks ago

    Loughborough Kia Loughborough, United Kingdom

    Kia Service Advisor · **Service Advisor experience essential ** · ** Drivers License essential ** · Loughborough Kia are offering a great opportunity for an experienced Service Advisor to join their busy, successful Service Department. · As Service Advisor you must be able to wor ...

  • Brook Street UK

    Customer Service Advisor

    1 week ago

    Brook Street UK Loughborough, United Kingdom Full time

    Customer Service Advisor · Location - Loughborough · Hours - Full time Shift work (12hour shifts, 4 on - 4 off) · Salary - £11.44, DBS required · Brook Street have the pleasure of supporting a Customer Service Advisor Role in Loughborough · Front Office/Reception · Establish pos ...

  • Saint Gobain

    Customer Service Advisor

    2 weeks ago

    Saint Gobain Loughborough, United Kingdom

    **Why do we need you?** · Customer Service Advisor · **Is this job for you?** · N/A · Job Reference: GBR12161 ...

  • British Gypsum

    Customer Service Advisor

    5 days ago

    British Gypsum Loughborough, United Kingdom

    At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer ...

  • Flowers Associates

    Customer Service Advisor

    2 weeks ago

    Flowers Associates Loughborough, United Kingdom

    **Customer Service Advisor** · Location: Loughborough · **Salary**: £23,000 per annum DOE · Hours · - Full time, Monday to Friday, 37 hours · Temporary Role until November/December 2023 · Are you immediately available? Do you have customer service experience in an office based en ...

  • Sanderson Design Group Plc

    Customer Service Advisor

    2 weeks ago

    Sanderson Design Group Plc Loughborough, United Kingdom

    **Customer Service Advisor - International Retail** · We have an exciting opportunity for a Customer Service Advisor - International Retail to join us and ensure world beating customer service is provided to our valued customers. With a customer first approach, you will be accoun ...

  • Driving Talent Limited

    Customer Service Advisor

    2 weeks ago

    Driving Talent Limited Loughborough, United Kingdom

    Driving Talent are recruiting for a permanent customer service advisor to join our valued and established client in Shepshed. Our client is a huge company with over 150 years of history, they are one of the leading manufacturers in their trade. · Working hours would be from 08:00 ...

  • Campus Living Villages

    Customer Service Advisor

    6 days ago

    Campus Living Villages Loughborough, United Kingdom

    **Job Title: Customer Service Advisor (Out of Hours)** · **Location: Campus Living Villages, College Road, Sutton Bonington, Loughborough, LE12 5RD** · **Salary: £13,416** · **Hours of Work: 24 Hours (Working 2 days out of 7 days, Between 8pm and 8am)** · **Temporary initially fo ...

  • Campus Living Villages

    Customer Service Advisor

    6 days ago

    Campus Living Villages Loughborough, United Kingdom

    **Job Title: Customer Service Advisor** · **Location: Bonington Student Village, College Road, Leicestershire, LE12 5RD** · **Salary: £22,386** · **Hours of Work: Average 42 Hours per week (Working 12 hour shifts, on a 4 on, 4 off basis)** · **Why should you join?** · As a leadin ...

  • OPTIMA UK INC LTD

    Customer Service Advisor

    1 week ago

    OPTIMA UK INC LTD Loughborough, United Kingdom

    **Job description** · - **Job Title Call Centre/Customer Service Advisor**_ · - **Location Loughborough, 8.30am to 5.30pm, Monday to Friday**_ · - **Salary £22,000 - £24,800 per annum**_ · **The Role** · We are currently recruiting for an Maintenance Controller to join our busy t ...

  • Pentagon Motor Group

    Senior Service Advisor

    1 week ago

    Pentagon Motor Group Loughborough, United Kingdom

    **Job Introduction**: · Pentagon Motor Group have an amazing new opportunity for a Senior Service Consultant to join their highly successful Loughborough team. · If you... · - Take pride in providing an excellent customer service experience · - Enjoy the buzz of a fast paced work ...

  • Sanderson Design Group Plc

    Customer Service Advisor

    1 week ago

    Sanderson Design Group Plc Loughborough, United Kingdom

    **Customer Service Advisor - UK Contracts (12-month FTC)** · We are a collective of luxury interior brands, each with a special role to play, and two manufacturing brands (Anstey Wallpaper Company and Standfast & Barracks). At Sanderson Design Group we are Sanderson, Morris & Co. ...

  • Accordial Ltd

    Service & Repair Advisor

    6 days ago

    Accordial Ltd Loughborough, United Kingdom

    **Are you looking to work with a friendly and relaxed Team?** · **With an option to work 1-2 days a week from home.** · **If building a rapport with others is second nature, then this could be the job for you** · **About Accordial**: · Accordial Ltd is the UK's largest manufactur ...

  • GLW Feeds

    Customer Service Advisor

    2 weeks ago

    GLW Feeds Loughborough, United Kingdom

    **About us** · Founded in 1873, by George Llewellyn White, the first 100 years in the history of Geo L White Limited saw it as a trader of coal, feeds, fertilisers, and goods brought by train to the East Midlands. GLW Feeds are one of the largest independent, family-owned livesto ...

  • Elizabeth Michael Associates

    Customer Service Advisor

    2 days ago

    Elizabeth Michael Associates Loughborough, United Kingdom

    We are seeking a diligent Customer Service Advisor to provide dedicated support to our Client's customer base. They pride themselves on their commitment to delivering outstanding customer experiences and fostering long-term relationships with their Clients. · In this role, you wi ...

  • East

    Customer Service Advisor

    3 days ago

    East Loughborough, United Kingdom

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at The Print House as a Customer Service Advisor working 19 hours per we ...

  • The Mac-Nutrition Collective

    Sales & Customer Service Advisor

    2 weeks ago

    The Mac-Nutrition Collective Loughborough, United Kingdom

    **Title**:Sales & Customer Service Advisor · - **Salary**:£20,500 - £25000 (pro rata) · - **Location**:Loughborough · - **Hours of Work**: 40 hours/week · - **Duration**:Full-timePermanent · **SUMMARY OF POSITION** · The Sales & Customer Service Advisor role is an exciting opport ...

  • Inspire: Culture, Learning & Libraries

    Library Customer Service Advisor

    2 weeks ago

    Inspire: Culture, Learning & Libraries Loughborough, United Kingdom

    **Hours**: 16 Hours Per Week · **Interview Date**: TBC · **Closing Date**: 10th December 2023 · **Salary**: Grade 3 (£21,575-£22,369 FTE) · A lovely opportunity has arisen to join the teams at East Leake and Keyworth libraries. · We believe our Library Customer Service Advisors a ...

  • Inspire: Culture, Learning & Libraries

    Library Customer Service Advisor

    2 weeks ago

    Inspire: Culture, Learning & Libraries Loughborough, United Kingdom

    **Hours**: 15.5 Hours Per Week · **Interview Date**: TBC · **Closing Date**: 10th September 2023 · **Salary**: Grade 3 (£21,575 - £22,369 FTE) · We believe our Library Customer Service Advisors are key to our success in achieving our vision to inspire people across Nottinghamshir ...