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    junior community manager - London, United Kingdom - THE GAME

    THE GAME
    THE GAME London, United Kingdom

    6 days ago

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    Description

    JOIN US

    Were seeking adynamic Junior Community Manager to join a thriving social agency.Youll closely collaborate with the Community Agents &Community Management team to oversee our clients social mediaplatforms and their unique communities.
    Yourresponsibilities encompass the full community management lifecyclefrom embracing the channels tone of voice to reviewing recognisingsentiments and tagging comments.
    If you thrive in afastpaced environment are passionate about automotive and areexcited about being the first point of contact for uniquecommunities this role is for you.

    WHAT YOUDO

    • Act as the primary point ofcontact for the community maintaining dialogue and fosteringpositive interactions.
    • Embrace the brandchannels tone of voice to fit individual conversations &respond to highly varied tickets and situations inrealtime.
    • Monitor the community and swiftlyaddress any crisis with appropriatemeasures.
    • Enforce community guidelines andensure compliance with establishedrules.
    • Provide community support by addressinginquiries related to products services and customerservice.
    • Review tag and sentiment all usercomments via a Social Media Managementtool.
    • Perform quality assurance on thechannels.
    • Support in providing social mediareporting presentations and campaignpreparations.
    • Support on community accountmanagement and on clientmanagement.

    WHO YOUARE

    • You love everything digital andare always uptodate with the latesttrends.
    • Interested inAutomotive.
    • Experienced in using common socialmedia tools and platforms.
    • Excellent Englishverbal and written communicationskills.
    • Ability to interpret website trafficand online customer engagementmetrics.
    • Attention to detail and ability tomultitask.
    • Flexible to work 40 hours per weekin rotating shift pattern includingweekend.
    • German language skills are a greatplus

    WHAT TOEXPECT

    • Exposure to senior globalclients.
    • Working in an international andsupradisciplinary team with top talents from differentfields.
    • A brandnew centrally located officewith plenty of creative space to think take meetings andcollaborate.
    • Plenty of opportunities to createbig ideas for big projects with bigimpact.
    • Flexibility to work remotely whetherfrom home the north pole or somewhere warmer. We encouragewarmer.
    • Structured onboarding development& tools (GrooveIn Buddy Feedback talks state of the art ITEquipment and most importantly a great coffeemachine).
    • Treat yourself with loads of perksand offers through Perkbox.
    • Consider yourselfwell cared for through Income Protection and Life Assurance as wellas 25 days holiday excluding BH and your birthdayoff.
    • A working environment that ensures fairand equal opportunities for all. We live and support diversityopenness and mutual respect and welcome new colleagues regardlessof nationality ethnicity origin religion age gender gender identityand sexual orientation. You should too. Its the 21stcentury.
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