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    Regional Account Manager - Norwich, United Kingdom - Adler & Allan

    Adler & Allan
    Adler & Allan Norwich, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Join Our Team as a Regional Account Manager and Make a Difference

    About Us: At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental and energy infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimizing operational disruptions, and supporting sustainability goals for our valued clients.

    What makes us a great employer?

  • Purpose-Driven Impact: As our Regional Account Manager you will be responsible for effectively managing existing accounts while also actively pursuing new business opportunities. The primary objective is to nurture and expand our current customer base by employing consultative sales techniques to promote the comprehensive range of services offered by Adler & Allan. This involves thoroughly understanding the unique needs of each customer and aligning them with our service offerings to secure contracts for maintenance, projects, and emergency spill responses as well as planned maintenance. In addition to account management, there is a proactive element involved in generating and identifying new business prospects. This includes sourcing leads independently or leveraging qualified leads provided by the company. The goal is to build a robust pipeline of potential contracts and work opportunities within a defined geographic region. To succeed in acquiring new clients, it's essential to develop a strategic approach. This involves thorough research into key business sectors, utilizing relevant data, tools, and client testimonials to tailor our offerings to meet the specific needs of each target market segment
  • Growth and Development: Join an ambitious team that values your growth. We offer extensive training, career advancement opportunities, and a chance to expand your skill set.
  • Wellness and Support: We care about your well-being. Enjoy life assurance, unlimited access to our mental health support and Medicash, our health care cash plan for you and up to four dependants.
  • Dynamic Culture: Our workplace is more than just a job – it's a community. Experience a fun, can-do culture where your contributions matter.
  • Benefits Package- Competitive salary + Bonus, Company car or car allowance, enhanced maternity & paternity leave and pay, private pension, internal referral scheme & learning and development funded courses.

    • Your Responsibilities:

  • To achieve or exceed set revenue, margin and contract win targets and KPIs on a monthly basis.
  • To win work on a weekly basis supported by securing long term repeat work contracts in PPM (Planned Preventative Maintenance).
  • Develop, present and successfully win work across the company's services to new and existing clients, using relevant, persuasive company sales collateral.
  • Forecast weekly wins and pipeline updates.
  • Plan and implement new business strategy to identify specific customer targets and to project the number of contacts to be made. You must also prepare a projected forecast for your sales activity, both in customer visits made as well as projected revenue.
  • Manage, develop and progress with self-sourced or company generated leads and referrals resulting from field activity.
  • Prepare presentations, proposals and effective sales contracts to be delivered to internal and external parties (Producing clear SLAs).
  • Develop and maintain sales materials and current product knowledge
  • Establish, develop and maintain current client and potential client relationships; ensuring each contact has an appropriate customer contact plan to ensure the right level of contact is maintained to offer optimum service versus customer opportunity.
  • Develop current client relationships by carrying out a full audit / review of the customer's assets, ensuring that the customer is aware of Adler & Allan's full sales and service proposition
  • Prepare accurate and concise paperwork to activate and maintain contract services.
  • Manage account services through CRM data
  • Take full ownership for investigating and resolving customer and client concerns and grievances; implement strategy to avoid reoccurrence of such issues in the future and provide solution on an ad-hoc basis.
  • Communicate new product and service opportunities, special developments, information, or market feedback/development gathered through field activity to appropriate company staff.
  • Ensure all activity is recorded accurately on CRM.
  • Liaise and support with marketing team to develop sales outreach strategies for key customers or sector industries.
  • Work within the companies vision and values framework on a daily basis.

    • Qualifications and Skills:

  • Self-driven ability to succeed.
  • Proven ability to sell professionally and influence positive sales and contract wins outcome.
  • Strong consultative selling and negotiation skills.
  • Knowledge and a good technical appreciation of Environmental Services.
  • A technical services offering background in a commercial role.
  • Ability to develop and deliver presentations of a high professional standard.
  • Ability to create, compose, and edit written sales proposals and materials.
  • Strong interpersonal and communication skills. Ability to effectively interact, engage and communicate with company decision makers at all levels
  • Strong organisational skills.
  • Demonstrate a strong knowledge of own customer base and be able to demonstrate any influencing factors on customer activity.
  • Plan active participation in marketing events, such as seminars, trade shows and telemarketing events.
  • Have a thorough knowledge of the market in which customers operate; be aware of customer trends and act on these appropriately
  • Ability to report and forecast accurately.
  • Act as an ambassador for Adler & Allan internally and externally. Speak positively and enthusiastically about the Company and its products and services to ensure that a professional company image is projected at all times.
  • Writing, arithmetic and IT skills expected of an employee at this level within the organisation.

    • Why Choose Adler and Allan: By becoming a part of the Adler and Allan Group, you'll embark on a rewarding journey where we truly value your ideas and contributions. Whether you're just starting your career or in search of a new challenge, we offer a platform for personal growth and professional advancement, enabling you to shape a successful and fulfilling career path. Our group includes Jet Aire, Detectronic, Aqua Consultants, Oneline, Flotech, KwikFlow, AMGS, OHES, Public Sewer Services & QEM Solutions.

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