- Supporting and managing the gaming team to provide the best customer experience.
- Optimising the efficiency of the gaming operation, ensuring that there is sufficient availability of gaming product and that occupancy is encourage by creating an environment where customers are comfortable to play.
- Ensuring that gaming is delivered securely.
- Engaging with customers, building relationships and listening to their views.
- Improving the ability of the team to resolve customer issues immediately without needing to ask their line manager.
- Providing absolute clarity of performance expectations supported with effective feedback, coaching and being open to challenge where this can improve performance.
- Monitoring the gaming tables to establish that those procedures in the Gaming Manual are being followed.
- Being vigilant in areas/incidents that could lead a threat to the security of the staff, customers or company assets.
- Regularly inspecting the gaming equipment so as to maintain the secure operation of games and where irregularities in the equipment are discovered, ensuring they are reported and rectified.
- Upholding the company's commitment to the protection of young and vulnerable people, in accordance with the company's responsible gambling policy and procedures.
- Creating and running a team of gaming employees who feel respected and appreciated for their contribution.
- Implementing agreed actions in line with the club's gaming strategy
- Ensuring the casino is a safe and secure place for customers and staff.
- All licencing objectives, especially those in relation to gaming and the sale and consumption of alcohol
- The ability to work collaboratively and find flexible solutions.
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Games Supervisor
5 days ago
Live Chat Ltd London, United KingdomLive Chat Supervisor · Title: Live Chat Operations Supervisor/Operator · Live Chat Supervisor/Operator · Yomdel is setting the standards for fully staffed live chat services and needs two supervisors who are fluent in both writing and speaking British English to oversee a rapi ...
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Supervisor - Game
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GAME Bluewater, United Kingdom**Company Description** · Founded in 1992, GAME is now the UK's leading gaming specialist. With over 250 stores and an expansive website, we have expert knowledge on a wide range of games, consoles, accessories and more. We are passionate about gaming, and devoted to building the ...
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Gaming Supervisor
1 week ago
Redefined Ltd United KingdomJob Description · Grosvenor Casino, Reading South · The role holder will responsible for: · ~ Responsibility of running the Pit and other gaming activities. · • Supporting and managing the gaming team to provide the best customer experience. · • Taking action to maintain the ...
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Gaming Supervisor
1 week ago
Rank Group United KingdomGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return ...
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Experienced Poker Room Supervisor
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The Rank Group London, United Kingdom**Company Description** The Flagship Casino, The Grosvenor Victoria Casino, has the perfect blend of sophistication and excitement. Affectionately known as 'The Vic', we offer world class table gaming, we offer Blackjack, American Roulette, Slots, Electronic Roulette and of cours ...
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Experienced Dealer
1 week ago
Grosvenor Casino London, United KingdomCompany Description · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience the ...
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Poker Dealer
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Grosvenor Casino London, United KingdomCompany Description · The Flagship Casino, The Grosvenor Victoria Casino, has the perfect blend of sophistication and excitement. Affectionately known as 'The Vic', we offer world class table gaming, we offer Blackjack, American Roulette, Slots, Electronic Roulette and of course ...
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Poker Dealer
1 week ago
Grosvenor Casino London, United KingdomCompany Description · The Flagship Casino, The Grosvenor Victoria Casino, has the perfect blend of sophistication and excitement. Affectionately known as 'The Vic', we offer world class table gaming, we offer Blackjack, American Roulette, Slots, Electronic Roulette and of course ...
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Poker Dealer Full Training Provided
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The Rank Group London, United Kingdom**Company Description** · The Flagship Casino, The Grosvenor Victoria Casino, has the perfect blend of sophistication and excitement. Affectionately known as 'The Vic', we offer world class table gaming, we offer Blackjack, American Roulette, Slots,Electronic Roulette and of cour ...
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Poker Dealer
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The Rank Group London, United Kingdom**Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experienceth ...
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Poker Dealer
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Grosvenor Casino London, United KingdomCompany Description · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience the ...
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Poker Dealer
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The Rank Group London, United Kingdom**Company Description** · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience ...
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Poker Dealer
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Grosvenor Casino London, United KingdomCompany Description · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience the ...
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Experienced Poker Dealer
6 days ago
Grosvenor Casino London, United KingdomCompany Description · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience the ...
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Experienced Poker Dealer
21 hours ago
Grosvenor Casino London, United KingdomCompany Description · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience the ...
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Supervisor
3 days ago
Aspinal of London London, United KingdomLuxury fashion lifestyle brand, Aspinal of London, are hiring for a Supervisor. We believe in creating the most amazing experiences for both our customers as well as our team members. We are looking for passionate and determined people to join us on the journey. · **Requirements* ...
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Supervisor
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Aspinal of London London, United KingdomLuxury fashion lifestyle brand, Aspinal of London, are hiring for a Supervisor at our concession in Selfridges London. We believe in creating the most amazing experiences for both our customers as well as our team members. We are looking for passionate and determined people to jo ...
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Team Leader
21 hours ago
CeX Ltd London, United KingdomRetail Team Leaders with a passion for games, DVDs, gadgets and computers · Location: Holloway · Working hours: 35 hours per week · About Us; · - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Ne ...
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Midday Meals Supervisor
1 day ago
Tradewind Recruitment London, United Kingdom**Mid day meal supervisor** · **Wandsworth** · **ASAP start** · Are you looking for work in between the hours of 9am-3pm? Would you like to join a Specialist SEND school in the heart of Wandsworth as a mid day meal supervisor? Are you looking to enhance your skills and expertise ...
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Lunch Time Supervisors
5 days ago
GSL Education London, United Kingdom**Role: Lunch Time Supervisors** · **Location: West Dulwich** · **Start Date: September 2023** · **Salary: £13.42 per hour** · Exciting Opportunity for · **Lunch Time Supervisors** in · **West Dulwich** · **GSL Education** are currently seeking enthusiastic and reliable · **Lunch ...
Gaming Supervisor - United Kingdom - Rank Group
Description
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.
If you want to build a career in casinos that's fine with us; At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.
Responsibility of running the Pit and other gaming activities.Competitive Salary:
We value your contributions and offer a competitive salary that recognises your hard work and dedication.
Beyond a competitive salary, our rewardpackage includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
Learning and Development:
You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
Exciting Project Work:
Get involved in exciting project work that will allow you to make a meaningful impact on our business. Join a team that embraces high performance. We set the bar high and help you reach your full potential.
We foster your individual and team growth to help you succeed and excel.
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