- Manage and maintain new and existing customer maintenance contracts
- Create maintenance jobs on a monthly basis using inhouse software
- Schedule in all clients maintenance jobs
- Create and issue work orders to subcontractors
- Follow up paperwork with engineers and sub contractors
- Issue customer paperwork
- Set up remedial quotations and following up with quote chasing
- Invoicing - recurring maintenance invoices
- Manage all contract renewals
- Ensuring customer satisfaction levels are maintained to a high standard and promptly reporting any issues or complaints
- First line of contact for complaints and queries
- Communicating issues internally with relevant staff members
- Monitoring and ensuring any issues are resolved in a timely manner
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Maintenance Coordinator - Wallingford, United Kingdom - Global CTS Recruitment
Description
Maintenance Coordinator, Wallingford - £25,000 - £30,000Monday - Friday, 8am - 5pm - office based
Global CTS are working with a client based in Wallingford, they are looking for a to join their busy team.
members where needed, have good communication skills, excellent telephone confidence/manner and good time management, as they will be working to deadlines.
Responsibilities
No terminology used in this job description is intended to discriminate against a person's age, race, religion, gender, marital status, colour, disability or sexual orientation.