- Creating and upholding payment procedures and policies that ensure timely payment
- Responding to client queries
- Keeping customer retention levels high
- Reconciling accounts
- Providing administrative support to finance team
- Keeping close watch on debtor account balances
- Reducing debtors' 'Days Outstanding'
- Ensuring the team adhere to credit and collection procedures
- Building relationships and rapport with customers to ensure timely payment and future sales
- Preparing written correspondence as and when necessary, regarding customer accounts
- Controlling customer accounts to ensure they are working within credit limits
- Providing advice and offer guidance to customers regarding their accounts and any debtor related queries
- Minimum 2 years experience in Credit Control
- Excellent communication skills for verbal and written
- Experience of interacting with customers via phone/email/video
- Highly self-motivated, and able to work both independently or as part of a team, managing your own workload and priorities
- Able to maintain a high level of accuracy and attention to detail
- Able to use and adapt to new computer-based systems including Microsoft packages
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Credit Controller - Ashby-de-la-Zouch, United Kingdom - Sharpsmart UK
Description
Job Description
Sharpsmart Finance team have an opportunity for an experienced Credit Controller to join the fast paced team based in Ashby De La Zouche.
Your role will involve
Candidate Profile