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    Full-Time Manager - Bradford, United Kingdom - Kelda Group Limited 0000411940 - Kelda Group Limited

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    Full time
    Description

    Salary & Benefits:

    Salary £46,294 - £59,351 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Release Manager progression plan.

    We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.

    Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more

    We work in a hybrid fashion with colleagues working from home for the majority of the time with visits to our home office of Midway Bradford as and when necessary.

    The role is permanent and is for 37 hours per week.
    There is the opportunity to participate and contribute to the Teams Standby rota as well.

    We have an exciting opportunity for a Release Manager to join the Tech Change team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.

    Everyone has an idea of what a water company does.

    4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away.

    We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year.

    We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

    New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

    The role will involve planning and marshalling resources in order to plan and manage the Customer release schedule covering all changes and for all customer applications (both packages and bespoke) through all environments into production.

    Planning and assurance of the Customer release schedule (scope to include Customer ART, strategic Customer modernisation projects and Operational maintenance activity).

    Management of the Customer release CAB process. Assurance of release candidates prior to escalation to the central release management team.

    Oversight of all changes moving through Microsoft DevOps including the generation of change submission forms and risk assessment documentation.

    Proactive communication of Customer release content (pre and post release).
    Co-ordination of logistical support to shared deployments (e.g. YorBill) - controls, readiness, risk management, schedule of events incl. touch testing, event support (incl. Improvements and opportunity management to Releases as a Service to Customer
    Experience in a Team Lead role within a professional IT environment planning, installing, maintaining, and supporting business applications.
    Experience of problem management capacity management and release management
    Experience of the ITIL principles (Including Incident, problem change management processes, service transition, service operations, service level management, service asset and configuration management and knowledge management)
    Good understanding of applications and data security
    Knowledge of server administration and data querying
    Experience of implementing methodologies and practices with agile, CI/CD, environment

    We embrace a flexible working model, where our hybrid setup typically requires an average of one day in the office per month.

    This could be slightly more when collaborative efforts, training or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours.

    If you're an experienced Release Management professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.

    We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve.


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