- Undertake Reception duties on a daily basis. All callers to be treated with tact, discretion and courtesy, this will require the ability to exercise judgement when dealing with Trust Staff and Income Generation Clients needs when providing non-clinical information. To maintain confidentiality at all times.
- Answer telephone enquiries, take messages accurately; give information and advice (non-medical) in a manner responsive to the clients needs and in accordance with trust process.
- To process email enquiries received in the OH email accounts
- To process documents received via the OH Portal
- Make appointments for staff as directed using , ensuring maximum use is made of all clinical appointments and relevant documents are available to enable clinical decisions to be made.
- To undertake photocopying, scanning, sort and accurately circulate mail
- Accurate and timely data entry, electronic filing of OH medical notes using WinDip Software, and retrieval of notes as required.
- Incoming and outgoing correspondence to be dealt with in an appropriate manner, using standard formats where indicated.
- Assist in collection, collation and presentation of data for research/statistics as appropriate for decision-making and allow for forward planning of future services.
- Ensure that stationery supplies are adequate and notify Administrator as and when re-stocking is required. Accept deliveries and ensure they are signed for.
- Assist in the support of OH client portal to ensure client service satisfaction is maintained.
- Provide cross site cover during periods of absence.
- To undertake any other duties as appropriate to Band 2 criteria in order to fulfil the requirements of the service
- To undertake any training relevant to the post including mandatory training.
- To develop and maintain good working relationship with colleagues
- To suggest improvements in services and procedures wherever possible
- The Post Holder will ensure compliance with the Trusts Risk Management Policies and Procedures. These describe the Trusts commitment to risk management, the recognition that or aim is to protect patients, staff and visitors from harm and stress that all staff have a responsibility to minimise risk. Person Specification
- Educated to GCSE level with A-C grades in English and Maths or equivalent qualifications
- Knowledge of microsoft office packages
- Knowledge of general Office procedures
- Ability to remain calm under pressure
- Experience of NHS processes and proceedures
- Knowledge of Occupational Health systems eOPAS/CITO
-
Receptionist/administrator
1 day ago
Headway Kent Canterbury, United KingdomJoin our team at Headway Kent, a registered charity dedicated to supporting individuals impacted by acquired brain injuries in Kent. · We're seeking an experienced receptionist/administrator with a minimum of 3 years of experience. You should possess strong decision-making skills ...
-
Cardiology Receptionist/administrator
1 week ago
East Kent Hospitals University NHS Foundation Trust Canterbury, United KingdomAn Exciting opportunity has arisen for an enthusiastic Receptionist/Administrator within General and specialist medicine, Cardiology Diagnostics at Kent and Canterbury Hospital. · Our team are focused on the delivery of the Diagnostic Cardiology Service and patient care. We are l ...
-
Cardiology Receptionist/administrator
1 week ago
East Kent Hospitals University NHS Foundation Trust Canterbury, United KingdomAn Exciting opportunity has arisen for an enthusiastic Receptionist/Administrator within General and specialist medicine, Cardiology Diagnostics at Kent and Canterbury Hospital. · Our team are focused on the delivery of the Diagnostic Cardiology Service and patient care. We are l ...
-
Receptionist/administrative Assistant
2 days ago
JUDGE SYKES FRIXOU LTD Canterbury, United KingdomJob Title: Receptionist/Administrative Assistant · Location: Canterbury · **Responsibilities**: · - Greet and welcome visitors to the office · - Answer and direct incoming phone calls · - Manage the scheduling of appointments and meetings · - Receive and sort mail and deliveries ...
-
Health Centres Administrator
4 days ago
King's School Canterbury Canterbury, United Kingdom**25 hours per week, 36 weeks per year** · The King's School (KSC), The International College (IC) and Junior King's School (JKS) are together an independent co-educational school caring for over 1000 pupils. The pupils are aged from 13 to 18+ years. The Senior School Health Cent ...
-
Receptionist/administrator
1 week ago
Care UK Residential Care Services Whitstable, United Kingdom**You**: · ***Your role**: · As a Receptionist/Administrator at Care UK, you can look forward to: · - Competitive pay - we pay more than the average · - Fast-track career options, e.g. into management roles · - Quality training to develop your skills · - Flexible hours · - Bank h ...
-
Receptionist/administrator
1 week ago
CWW Accountants Ltd Whitstable, United KingdomJob Summary: · We are seeking a receptionist. · **Duties**: · - Deal with telephone calls · - filing · - booking in and out client records · - Company Secretary work - training will be given · - Raising of invoices, letters**Requirements**: · - Professional attitude when dealing ...
-
East Kent Hospitals University NHS Foundation Trust Canterbury, United KingdomApplicants will work on reception both face to face with patients and on the phone; you will also be responsible for the preparation of notes prior to surgery, making of post op appointments, checking patients in for pre-assessments and admitting patients for surgery, discharging ...
-
East Kent Hospitals University NHS Foundation Trust Canterbury, United KingdomApplicants will work on reception both face to face with patients and on the phone; you will also be responsible for the preparation of notes prior to surgery, making of post op appointments, checking patients in for pre-assessments and admitting patients for surgery and a variet ...
-
Mental Health Act Administrator
1 day ago
Kent & Medway NHS & Social Care Partnership Trust Canterbury, United Kingdom**JOB PURPOSE**: To support the Mental Health Act Administration Manager in providing a high quality administrative service to meet the statutory requirements of the Mental Health Act 1983 (as amended 2007) and to ensure the efficient and effective running of the Mental Health Ac ...
-
Adult Mental Health Service Administrator
2 days ago
Psicon Canterbury, United KingdomThe Psicon Group comprises six areas of specialist psychological and healthcare support: Adult Mental Health Services; Children, Young People and Family Services; Community-Based Neurological Rehabilitation Services; Occupational Health Psychology Services; Medico-Legal Services; ...
-
Administration Assistant/receptionist
3 days ago
MPH Accountancy & Business Advisors Ltd Whitstable, United KingdomTo provide clerical duties which will in turn, provide support for the staff, office and business to enable the company to run efficiently and supply outstanding client service. This will be on a full-time basis in our Whitstable office. · **Main duties will include: · - ** · - P ...
-
Receptionist & Administrator
6 days ago
Sandwich Medical Practice Sandwich, United KingdomJob Summary The Receptionist will be responsible for providing support to the doctors. This will involve acting as the first point of contact for patients and others visiting the surgery. Organisational Relationships A sound professional working relationship will be required with ...
-
Receptionist Administrator
1 week ago
Copperfield Recruitment Ltd Ashford, United KingdomReceptionist / Administrator - £22-25,000 · Our client is looking for a Receptionist/Administrator to join their busy team. · **Reception Duties**: · - Sorting incoming/outgoing post & courier envelopes · - Transferring telephone calls to various staff/departments · - Liaising wi ...
-
Receptionist/administrator
5 days ago
Maidstone Road Surgery, Rainham Gillingham, United KingdomPOST TITLE: Receptionist / Administrator · Maidstone Road Surgery, Rainham is looking for a part-time receptionist/administrator to join our supportive and friendly team. Previous experience of working in a GP surgery or in a customer-facing role is essential. · This is a permane ...
-
Receptionist/administrator
1 week ago
TN Recruits Maidstone, United Kingdom**Are you an experienced administrator/receptionist looking for an exciting new challenge?** · *** · **Do you thrive in a fast-paced, dynamic environment where no two days are the same?** · *** · If so, we have the perfect opportunity for you This exceptional Maidstone based comp ...
-
Receptionist/administrator
1 week ago
ALP Schools Sittingbourne, United Kingdom**Administration Assistant** · **Salary: Grade S2 or S4 - £16,750 to £18,250 depending on experience** · **Location: ALP Sittingbourne, 60 Bell Road, Sittingbourne, Kent, ME10 4HE** · **Contract type: Full Time, Term Time Only (39 weeks)** · **ALP Sittingbourne is a newly establi ...
-
Receptionist/administrator
1 week ago
Office Angels Maidstone, United KingdomOffice Angels are so excited to be recruiting for a receptionist based in Maidstone. Working for a well-established, friendly but hard-working team, this is a role that would be ideal for someone who is customer centric. · **Job Title**:Receptionist/Administrator · **Location**: ...
-
Receptionist/administrator
2 days ago
Wateringbury surgery Maidstone, United KingdomWith our fast growing practice list and new online Triage system we are looking for an enthusiastic and motivated receptionist/administrator with excellent customer service skills. · Wateringbury Surgery is a friendly and innovative semi-rural dispensing practice with a branch su ...
-
Receptionist/administrator
3 days ago
Earl Street Employment Consultants Ltd Lenham, United KingdomOur client a school based in Lenham has asked us to help look for a temporary Receptionist/Administrator to commence work from 15th April working up to the end of the academic year in July. · The hours of work will be Monday to Thursday 8am to 4pm, Friday 8am to 3:30pm (half an h ...
Occupational Health Receptionist/Administrator - Canterbury, United Kingdom - East Kent Hospitals University NHS Foundation Trust
Description
Job summary
We are looking for an enthusiastic and self-motivated individual to join our Occupational Health (OH) Department. Based at our Kent and Canterbury site, the post holder will be required to travel between all Trust sites as part of their role.
The OH Department provides a range of high-quality OH Services to staff at East Kent Hospitals, alongside supporting staff in other local NHS, public sector and commercial businesses. The reputation of our services relies on delivering a first-class service and the ideal candidate will have good administration skills and previous experience of customer service.
Main duties of the job
This post provides full administrative services to the Occupational Health Team, working with East Kent Hospitals University Trust staff, and other NHS clients within Kent to include Income Generation Clients.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job descriptionJob responsibilities
Essential and Desirable
Essential
Desirable
Desirable