- Management of the group's property portfolio alongside the property managers
- Monitor and manage the financial performance of the portfolio, identify income ancillary opportunities.
- Responsible for the governance and standard of the portfolio including maintenance works and certification.
- Monitor sub-agent performance against SLA's
- Monitor contractor performance against SLA's
- Provide support for the property managers and relationship managers
- Completion of portfolio performance and monthly board reports
- Liaise with UK and Hong Kong based staff
- To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their needs and attend tenant meetings as applicable
- Liaise with local authorities and utility providers where necessary
- Attending and hosting management meetings, taking minutes and circulating for action
- Ensuring key management controls are upheld
- Management and distribution of the Property Management inbox
- Filter and facilitate maintenance requests as appropriate
- Database and CRM management and reporting
- Implementing and managing the arrears process
- Identify and report areas of risk to include arrears, recurring maintenance requests and other key risks associated with renting
- Proactively identify and implement system or process improvements
- ARLA Propertymark Level 3
- IT literate together with a working knowledge out Outlook and Excel
- Ability to work within a team and on own initative within a pressurised environment
- Demonstrates a proactive and positive attitude
- Upholds and demonstrates highest level of customer service
- Competitive salary
- Holiday allowance
- Pension contributions
- Healthcare
- Regular company events
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Senior Property Manager - Manchester, United Kingdom - PropSource Consulting
Description
Job Description
My client is a residential developer based in Manchester City Centre, who are looking for a Senior Property Manager to strengthen their existing team working on the rapidly growing PRS and Co-living portfolio, delivering an exceptional standard of customer service to both landlords and their tenants.
Key Responsibilities
Person Specification/Skills Requirements
Benefits
If this sounds like the role for you please feel free to get in touch for a confidential chat ( )
