- Assist the technical onboarding specialist with our software deployment and installation to
new customers, including understanding their network and environment to ensure seamless
Integration. - Provide guidance in set up and configuration of software in line with their specifications.
- Troubleshoot and debug software issues to ensure optimal performance and reliability.
- Act as the first point of contact for customers seeking technical assistance over the phone,
email or chat. - Qualifying, assigning, and documenting the problems raised by customers into service tickets.
- Communicate effectively with team members and stakeholders to provide updates on
customer installs and address any concerns or issues. - Stay updated on emerging technologies and industry trends to continually enhance skills and
knowledge. - A confident telephone manner and excellent written and verbal communication skills.
- Ability to develop and maintain strong customer relationships.
- Highly organised and focused.
- Ability to take a problem outside of your knowledge and aim to resolve or draw on resource to
ensure resolution. - A team player who can help and collaborate within a team environment.
- We require someone who is educated to GCSE standard English and Maths grade 4 (or above), or
Functional Skills Level 2 in English and Maths. -
Onboarding Officer
2 days ago
DBC Training Nottingham, United Kingdom**Job Specification** · **Job Title**: Onboarding Officer · **Organisation**: DBC Training · **Department**: Operations · **Location**:Nottingham · **Responsible to**:Senior Business Manager · **Overall Job Purpose**: · The role of the Onboarding Officer will be to support client ...
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Onboarding Officer
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Prince Resourcing Group Ltd Nottingham, United Kingdom Permanent, Full timeOnboarding Officer · Learner Engagement Team Leader · £20,701 to £25,759 p.a. depending on experience and qualifications · Based in Nottingham, may involve some travel to recruitment events across the East Midlands · Background · Our client is a well-established leading training ...
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Onboarding Officer
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Educated Appointments Nottingham, United Kingdom Permanent, Full timeEducated Appointments are delighted to be supporting an East Midlands based training provider to hire an Onboarding officer. The role is to be based from Nottingham with occasional travel to other sites in the East Midlands area to cover leave/sickness if needed. · The role of th ...
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Onboarding Officer
1 week ago
Prince Resourcing Group Ltd Nottingham, United Kingdom £20,701 - £25,759Onboarding Officer · Learner Engagement Team Leader £20,701 to £25,759 p.a. depending on experience and qualifications Based in Nottingham, may involve some travel to recruitment events across the East Midlands Background Our client is a well-established leading training organis ...
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Onboarding Officer
5 days ago
S Knights Recruitment Nottingham, United Kingdom £24,000Are you ready to make a difference in people's lives while embarking on an exciting career journey? We're looking for a passionate and dynamic individual to join our team as an Onboarding Officer. If you're someone who thrives on helping others reach their full potential and love ...
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Macildowie Recruitment and Retention Derby, United Kingdom**Onboarding Support Officer** · **Derby** · **Up to £23,000** · I am currently working with a professional services business, based in **Derby**, this business needs a Onboarding Support Officer to join the organisation on a **permanent basis** Currently in an excellent position ...
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Onboarding Support Officer
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Macildowie Recruitment and Retention Derby, United Kingdom**Onboarding Support Officer** · **Derby** · **Up to £23,000** · I am currently working with a professional services business, based in **Derby**, this business needs a Onboarding Support Officer to join the organisation on a **permanent basis** Currently in an excellent position ...
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IAG Onboarding Officer
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V Selective Recruitment Nottingham, United Kingdom £24,000IAG ONBOARDING OFFICER, NOTTINGHAM · SALARY £24K · Intro · Opportunity to join a Training Provider organisation in Nottingham, who help to develop inviduals and support them into employment. · The role of the IAG Onboarding Officer will be to support individuals by helping th ...
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Client Onboarding Administrator
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Brown Shipley Nottingham, United Kingdom_Quintet Private Bank is a leading private bank in the wealth management sector; we are committed to our clients and their families and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. Compared to others, we are small (< 2 ...
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Onboarding Coordinator
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Octopus Energy Group Nottingham, United KingdomWe're expanding our Quality Assurance team here at · **Octopus Energy ECO (Energy Company Obligation). **We're looking for an · **Onboarding Coordinator** to join us to ensure that all new starters are on boarded into Octopus Energy ECO (OEE) and have the necessary training and r ...
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HR Administrator
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SF Group Nottingham, United KingdomIt is essential you have a strong HR Admin background and that can come in and hit the ground running for our client. · You will work 3 days from home and 2 days in the office. Working Hours: 9.00 AM PM (Flexible) · Main duties will include · - Assisting with key recruitment acti ...
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Senior Project Manager
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Pre Onboarding Administrator
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Early Careers Officer
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Customer Onboarding Officer - Nottingham, United Kingdom - HST Hiring
Description
HST | Customer Onboarding Officer | HYBRIDHST are delighted to be working with our client based in Nottingham who are expanding their team to bring in a Customer Onboarding Officer.
You will be working alongside our clients Technical Specialist to provide an outstanding customer experience.
As part of this role, you will work with new customers to gain an understanding of their IT environment as well as their network set up to ensure a seamless integration of their software.
This role will be a key member of our clients growing team, and you will be working closely with the technical
support team, customer success team and development team.
With close collaboration from their team of experts they will help you grow your technical knowledge on networking, security, cloud services, as well as wide exposure on various technologies and tools our clients use.
Role Responsibilities:
Desired Skills:
Desired Qualifications: