Jobs
>
London

    Client Success Associate at - London, United Kingdom - Private Equity Insights

    Private Equity Insights
    Private Equity Insights London, United Kingdom

    3 weeks ago

    Default job background
    Description

    Client Success Associate at Private Equity Insights

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? If so, you might be our next Client Success Associate.

    About us

    Private Equity Insights is the world's leading Private Equity community. We connect and develop more than 240,000 investment professionals across the world, through our platforms, which include conferences, webinars, magazines and news reports.

    Private Equity Insights is part of United Media ( ) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one.

    What we offer you

    As our Client Success, you get the unique opportunity to take ownership of our success. To ensure a never-ending growth curve, we provide you with:

    • The opportunity of having a real impact - You'll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business.
    • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally.
    • Travel opportunity: You will be joining our conferences overseas.
    • Invaluable transferable skills - boost your interpersonal, organisation and project management skills through experience
    • Attractive compensation package.
    • Gain a lot of new relationships with global industry leaders while growing your personal brand.

    Responsibilities:

    • Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients.
    • Aligning on Sponsors expectations - pre & post sale, ensuring the sales process is deliverable.
    • Serve as a primary point of contact for clients, once they have signed the contract, from the initial planning stages through the delivery of the events.
    • Maintain accurate records of client interactions, contracts, and agreements using our CRM.
    • Providing daily support to sponsors to facilitate their registration through our internal management systems.
    • Building an internal knowledge base and helping with the onboarding of new clients.
    • Collect feedback from clients post-event to evaluate satisfaction levels and identify areas for improvement.

    What we expect from you

    We are looking for candidates who:

    • Take ownership of everything you do, be proactive and follow through on commitments.
    • Are well-organised, and detail-focused and display the ability to structure and prioritise their work.
    • Have acquired a bachelor's or master's degree with outstanding results
    • Have a UK work permit
    • Fast learning and competent with new systems
    • Proficiency in CRM software and Google Docs Editors suite.
    • 2 years of experience in client management, account management, or customer success roles.

    Startdate

    Flexible. Monday - Friday we work from our office and do not offer remote work.

    Apply for this Job

    Required

    First Name *

    Last Name *

    Email *

    Phone

    Resume/CV

    (File types: pdf, doc, docx, txt, rtf)

    Please paste your full Linkedin URL *

    Do you require a visa to work in the UK? *
    --

    Do you require a visa to work for the EU? *
    --

    In your opinion, what are the key components of fostering strong, long-lasting relationships with clients? (List 3) *

    How do you prioritize and manage multiple client accounts while ensuring high-quality service and attention to detail? *

    How do you solicit feedback from clients, and how do you use this feedback to refine your approach? *

    #J-18808-Ljbffr
  • PitchBook Data

    Customer Success Associate

    2 weeks ago

    PitchBook Data London, United Kingdom

    At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. · Our extensive learning pro ...

  • The OHUB - Public Relations

    Customer Success Associate

    3 weeks ago

    The OHUB - Public Relations London, United Kingdom

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate This well funded startup is revolutionising the real estate game with an AI-powered platform that gr ...

  • The OHUB - Public Relations

    Customer Success Associate

    2 weeks ago

    The OHUB - Public Relations London, United Kingdom

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate This well funded startup is revolutionising the real estate game with an AI-powered platform that gr ...

  • Cision

    Customer Success Associate

    1 week ago

    Cision London, United Kingdom

    Cision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most im ...

  • Wunderkind

    Customer Success Associate

    3 weeks ago

    Wunderkind London, United Kingdom

    **CSA, UK** · As a Customer Success Associate on the Customer Success, E-commerce team, you will help senior leaders at our client companies solve their most pressing digital problems through our cutting edge, People Based Marketing (PBM) software. The role involves a consultativ ...

  • Arctic Shores

    Customer Success Associate

    2 weeks ago

    Arctic Shores London, United Kingdom

    At Arctic Shores, we believe you're more than a CV. That your unique potential can't be cropped and condensed into a side of A4. · We're currently looking for a **Customer Success Associate (CSA)** to join our growing **Customer Success** team and work closely with fellow Explore ...

  • Aon

    Customer Success Associate

    2 weeks ago

    Aon London, United Kingdom

    We're hiring · Are you passionate about delivering an exceptional client experience within a consulting? Our Data Solutions business (part of our Human Capital Solutions practice) are currently recruiting a Customer Success Associate (Associate Consultant) to join our team in Lon ...

  • Oxford Medical Simulation

    Customer Success Associate

    2 weeks ago

    Oxford Medical Simulation London, United Kingdom

    **Title**: Customer Success Associate · **Role**: Helping our clients to get the greatest possible value from OMS products · **Location**: Remote, UK (must have right to work) but may need to travel to clients occasionally · **Days/week**: Full Time · **Starting Salary**: £25k - ...

  • The One Group

    Customer Success Associate

    3 weeks ago

    The One Group London, United Kingdom

    New · - Location: City of London · - Salary: £ £ per annum + Excellent Benefits & 2 days in office per year · - Job Type:Permanent · Posted about 4 hours ago · - **Sector**: Office Recruitment · - **Contact**: Kate Yardley · - **Start Date**: ASAP · - **Expiry Date**: 24 December ...

  • MillTechFX

    Customer Success Associate

    2 weeks ago

    MillTechFX London, United Kingdom

    **Position**:Customer Success Associate** · **Line Manager/Reports to**:Customer Success Manager** · **Experience**:Junior · **Location**:London · **Overview** · MillTechFX was established to help Institutional Investors, Fund Managers and Corporate Treasurers to significantly re ...

  • LinkedTrade Technologies

    Customer Success Associate

    2 weeks ago

    LinkedTrade Technologies London, United Kingdom

    LinkedTrade Technologies is a leading SaaS multi-dealer platform dedicated to the structured products industry. LinkedTrade connects the Buy-side (private banks, asset managers, and distributors) to the Sell-side (issuers and investment banks) and offers end-to-end automation and ...

  • The Opportunity Hub UK

    Customer Success Associate

    2 weeks ago

    The Opportunity Hub UK London, United Kingdom

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate This well funded startup is revolutionising the real estate game with an AI-powered platform that gr ...

  • Guidepoint

    Associate, Client Success

    2 weeks ago

    Guidepoint London, United Kingdom

    **OVERVIEW**: · Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action ...

  • Quadient

    Customer Success Associate

    2 weeks ago

    Quadient London, United Kingdom

    Quadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our com ...

  • Splashlight & Telmar

    Client Success Associate

    1 week ago

    Splashlight & Telmar London, United Kingdom

    **CLIENT SUCCESS ASSOCIATE** · Hybrid - 2 days a week in office - London - UK · **Full-time** · **Who We Are**: · TelmarHelixa has best in class audience and media intelligence platforms with hundreds of clients globally. We're on a mission to make sense of the world's most valua ...

  • Acre

    Customer Success Associate

    3 weeks ago

    Acre London, United Kingdom

    **Acre is rebuilding the UK's £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages.** · Acre is rebuilding the UK's £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system ...

  • ACA Group

    Client Success Associate

    2 weeks ago

    ACA Group London, United Kingdom

    **Date**:May 16, 2024 · **Location**: London, United Kingdom, GB · **Company**:ACA Group · **The Opportunity**: The Client Success Associate is responsible for supporting Account Executives in maintaining strong, long-term relationships with clients, ensuring client satisfaction, ...

  • OTTera Inc

    Customer Success Associate

    2 weeks ago

    OTTera Inc London, United Kingdom

    **Location** · Europe; FR, UK, DE · OTTera Customer Success Associates act as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and servi ...

  • DeepStream Technologies

    Customer Success Associate

    2 weeks ago

    DeepStream Technologies London, United Kingdom

    DeepStream is a cutting edge procurement business-to-business ("B2B") software company based in London. The software empowers businesses to go from sourcing suppliers to contracting with suppliers faster, at lower cost and in a highly transparent way. Over 5,000 businesses worldw ...

  • Dataminr

    Customer Success Associate

    3 weeks ago

    Dataminr London, United Kingdom

    See yourself at Dataminr · You're self-motivated and self-directed, passionate about detailed record-keeping and maintaining scalable processes and systems to ensure customers' success. You solve problems and identify opportunities as an advocate both for the customer and the pro ...