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Hounslow

    Executive Head Chef - Hounslow, United Kingdom - Accor

    Accor
    Accor Hounslow, United Kingdom

    2 weeks ago

    Default job background
    Full time Tourism / Travel / Hospitality
    Description

    At the Qantas Premium Lounge London Heathrow, we have a unique opportunity for extraordinary professional to join our team in providing Five Star Hospitality service including premium a la carte and buffet dining.

    With a genuine commitment to delivering an exceptional and unrivalled luxury guest service every time, we seek like-minded people who strive for excellence at every touch-point and will help us achieve a whole new level of outstanding guest satisfaction.

    As our Executive Chef you will be a hand-on leader: coaching and building skills, focusing on safety, quality and continuous improvement and building strong relationships with internal and external stakeholders.

    Your responsibilities will include:

    • Ensure the smooth running of the Kitchen operations.
    • Managing stakeholder relationships including with Qantas, Neil Perry Consulting, and suppliers.
    • Financial – managing costs to meet budgets, rolling out initiatives to drive lounge key performance indicators.
    • Customer – ensuring the highest levels of customer satisfaction in accordance with targets set
    • People – ensure the kitchen brigade perform at the highest levels by ensuring Accor's people process is followed. This includes coaching, training, performance reviews and engagement initiatives.

    To be successful in this role you will have:

    • Qualifications in Commercial Cookery with strong knowledge of food safety / HACCP.
    • Proven people management, kitchen management, and organizational skills
    • Understand that leadership is by example and from the front
    • Possess the adaptability to build strong working relationships
    • A passion for and great knowledge of food & beverage
    • Previous kitchen experience managing at a premium / five-star / fine dining level
    • Experience working in Airports would be advantageous, but not essential.

    For your commitment we offer great pay and working conditions, freshly prepared staff meals, the best coffee in the airport and flexible work schedules, plus a huge range of employee benefits including:

    • Salary: 55-59k depending on experience
    • Hotel discounts (staff rates) at over 3000 hotels globally (staff rate stays)
    • Flight Travel discounts with Qantas and Jetstar (staff rate flights)
    • An inclusive and empowering workplace, where we place people at the heart of everything we do.
    • Free meals and coffee on shifts
    • Career development

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