Risk Manager Oversight - United Kingdom - Nationwide

Description

We're navigating significant change at Nationwide. It's an exciting time as we evolve to a new future that sees us accelerate delivery of our strategic aims, value to our members and engage colleagues around new ways of working.

At the same time we are investing in the Operational Risk Oversight team in the second line of defence to ensure we are able to continue to add customer value by investigating, challenging, and influencing across the Society.

Operational resilience is critical for maintaining the financial stability of Nationwide as well as the wider UK financial ecosystem. It's about how we plan for, and recover from, disruptions in a way which minimises impact to our customers. This includes threats from physical and cyber-attacks, IT system outages, third-party supplier failure, as well as natural hazards.

This role is within the second line of the three lines of defence model. The role is part of the Oversight for Chief Operations Office which includes technology, security, data and third-party management specialisms.

The role will provide support, challenge, and influence over the Society's operational resilience program of activity and the adherence to operational standards related to business continuity, disaster recovery and incident management. You will be accountable for understanding and providing advice against existing regulatory expectations and future developments.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

You will be expected to work from Swindon or London twice per week.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Who we are looking for

As part of this role, you will be responsible for:

• Provide effective oversight of the operational resilience framework through formal review as well as informal support and challenge of the design and implementation of supporting methodologies.
• Collaborate effectively with first line to support the ongoing maturity of the approach to identifying Important Business Services, setting of impact tolerances, mapping of critical resources, scenario testing and vulnerability management.
• Monitoring and assessment of compliance against regulatory expectations relating to operational resilience, with immediate focus on the Operational Resilience 31 March 2025 deadline.
• Provide advice on any new or developing compliance requirements in relation to the run operation for the Society which includes business continuity and disaster recovery.
• Influence first line to ensure that resilience risks are identified, managed, and reported through governance as appropriate and correctly reflected in any key Board papers
• Assessing business area adherence against the Enterprise Risk Management Framework (ERMF) requirements. The ERMF includes business and regulatory requirements on risks, controls, policies, and scenario analysis.
• Working collaboratively with partners across the 3LOD to simplify and strengthen risk management practices for the benefit of the Business and Society overall

What you'll be doing

• You will have a demonstrable track record of working within, reviewing/assessing operational resilience. You may have experience working in any of the three lines of defence.
• You will have experience in operational risk management with a good technical understanding of how technology interconnects to provide resilience, ideally in the financial services industry.
• Oversight activities must include involvement in risk and control activity.
• You will have strong critical thinking and you'll comprehend and assimilate information rapidly, breaking down complex problems and providing support and challenge to risk owners in a clear and understandable way to suit different audiences.
• You will have experience of working on a regular basis with senior stakeholders and ability to demonstrate you can develop high value relationships at all levels.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together.You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - Thisisabout being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - Thisisabout aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - Thisisabout prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Gympass – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday pro rata

Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank .

As a building society, we're owned by our members – that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.