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    Technical Support and Training Manager - Leeds, United Kingdom - Barclay Meade

    Barclay Meade
    Barclay Meade Leeds, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    My client is a top bus manufacturer in the UK, located in Leeds.
    They are looking for Engineers with a solid bus industry background and a keen interest in transitioning to a Trainer role. We also seek specialists with training expertise in the bus sector.
    The main aim of this position is to boost business development through thorough training, leading E-Learning projects, and ensuring top-notch technical support with a focus on tracking and monitoring support interactions.


    Key Responsibilities:
    - Collaborate with external partners for ongoing training needs.
    - Coordinate internal departments to drive service progression.
    - Deliver comprehensive staff training to optimize operations.
    - Conduct training on diagnostics and fault identification.
    - Oversee diagnostics and equipment when necessary.
    - Ensure accurate and timely processing of reports.
    - Provide accessible technical documentation to staff.
    - Identify improvement opportunities and foster continuous team enhancement.

    Requirements:
    - Experience in training provision and business case planning.
    - Exceptional communication skills at all organizational levels.
    - Proficiency in Microsoft Office applications.
    - Strong written and verbal communication abilities.
    - Prior customer service background.
    - Track record in team management.
    - Demonstrated organizational skills.
    - Previous experience in the bus industry.
    - Valid driving license.
    - The salary offered is £45,000 + £5,000 for car allowance.

    Working Hours:
    Primarily 37.5 hours from Monday to Thursday, with flexibility on Fridays for travel needs. If this opportunity excites you, please reach out to Lena for further details.

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