- Client relationship management, both internal and external (across departments)
- Customer Account Management balance and facility monitoring, payment authorisations
- To act as the principal interface between the Account / Relationship Managers and the various Operational Departments
- To establish a strong relationship with allocated clients on a day to day operational basis
- To add value to the client relationship by identifying solutions in order to provide a sustained quality of service.
- Ad hoc initiatives requested by Team Leader and Manager
- Account Maintenance:
- Providing account documentation where requested by relationship managers
- Retention and update of mandates
- General account enquiries
- Authorisation of credits and debits within account and mandate instruction guidelines
- Authorisation of manual client and departmental payments
- Authorisation of Deposits
- Authorisation of automated / SWIFT payments
- Authorisation of all outward transfers within balance or facility
- Authorisation all L/C applications within facility
- Authorisation of all daily charge items within value balance of facility
- Authorisation of Guarantee Requests within facility
- Authorisation of Standby L/C requests within facility
- First receipt of all inward funds for processing (bar SWIFT)
- Co-ordination and logging of client enquiries
- Re-route Swift Alliance messages
- Reset users in Swift Alliance system
- Process all unclaimed balance requests (Dormant Accounts)
- Opening of Nostro and DDA Accounts for UK in ISIS
- Scanning of Account related documentation
- Nostro Investigations within Corona for FTO and TBS activities
- Daily review of SCV reports (UK Deposit scheme)
- Assist in processing our participation into Supply Chain Finance Programs / Offers (Receivables and Supply Chain Finance solutions, Cash Management)
- Review the Master Risk Participation Agreement
- Review offer and acceptance for specific funding request (uncommitted)
- Review spreadsheet with list of payment undertaking (receivables)
- Liaise with Platforms to book in BO systems
- Liaise with Transaction Banking Middle Office where necessary
- Review post funding flows and Nostro breaks
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12 Month Internship - London, United Kingdom - Crédit Agricole CIB
Description
Description du posteTransaction Banking Services
Key Responsibilities:
Client balance/facility monitoring:
Key responsibilities: