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IT Senior Support Technician - Scotland, United Kingdom - Hays Technology
Description
Our client is currently looking for a Senior IT Support Technician based on site in Fife.Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely.
Lead the IT team, providing first and second-line support.Deliver exceptional service to IT users.
Provide comprehensive IT support, including troubleshooting for hardware and software issues.
Oversee local server infrastructure, including backups and updates.
Manage local IT infrastructure, including telephony and networking.
Maintain and update IT documentation.
Support departmental and business project initiatives.
Perform routine maintenance on IT assets.
Collaborate with senior management and corporate IT to execute the group's IT strategy.
Mentor and guide junior IT team members
Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice.
A strong desire to learn new skills and take an active role in the IT department.
Willing to take the initiative and be creative in your approach to problem-solving.
Good knowledge of server, storage technology and IT infrastructure.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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