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Richmond

    Senior Account - Richmond upon Thames, Greater London, United Kingdom - Calibre Candidates

    Calibre Candidates
    Calibre Candidates Richmond upon Thames, Greater London, United Kingdom

    3 days ago

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    Description

    This is great opportunity for a senior level Client Relationship Manager/Account Manager to join the Sales & Marketing team of a growing commercial business in Richmond.

    This is a true customer support and renewals role, and you will be managing large accounts across the UK and internationally, primarily within EdTech.

    The role is a mix of coordination and soft sales activity where you will be engaging repeat contacts, developing promotional plans in conjunction with clients and maximising sales activity.

    It involves UK trips to events c3-4 times a year and may also offer some international trips. This role is fully office-based Monday to Friday.
    Responsibilities
    Using account management skills to maximise sales of training products, primarily to sizeable education and healthcare sector clients
    Acting as a brand ambassador and source of knowledge, able to clearly articulate information to customers and partners
    Developing promotional marketing plans and regularly communicate these with international offices
    Considerable coordination of events and organising demos for customers
    Maintaining strong relationships and upselling additional products to current and previous clients
    Identifying new business opportunities and pitching proposals
    Coaching of junior sales team members

    Requirements
    A solid background in Client Success or within Account Management
    Graduate calibre candidate, with excellent communication and organisation and excellent personal business presentation
    Strong project management and coordination ability
    Ability to problem solve with ideas and creative thinking
    Knowledge and experience with software solutions is desirable
    Happy to work onsite Monday to Friday
    Full driving licence preferred

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