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    Engineer - Field Service Engineer - Liverpool, United Kingdom - SIM Switchgear

    SIM Switchgear
    SIM Switchgear Liverpool, United Kingdom

    4 weeks ago

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    Description
    At SIM Switchgear, we're a team of specialists, electrical and mechanical engineers and consultants.

    As a Field Service Engineer of SIM Switchgear, your primary role will be to ensure the safe execution of all Service related Projects.

    Your tasks will be predominately related to Servicing, Upgrades and Life Extension of Switchgear and ancillary equipment, can be varying in nature and to be delivered at the various SIM offices/workshops and at Customers Sites, in the UK, overseas, offshore, and marine based.

    We're proud to have adapted to deliver our services to industrial, commercial and public sectors as well as offshore and marine.

    Collectively we create a positive power, a charge and an energy that is recognisable in each and every member of our team.

    Support for them is key and the safety of our team and clients is THE most important thing.

    What we've got is a great culture, It's real and it makes a difference to our team; Always the goal is to provide SIM customers with an excellent experience of SIM Switchgear's Products and Services.

    Fielding enquires from existing customers relating to technical support, advice, and future service offerings.
    Generating quotations for Service related work.
    Undertaking pre-mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc.

    Safely performing all necessary Service related tasks at SIM & Customer premises, including but not limited to, switchgear service & maintenance, switchgear upgrades & life extension projects, protection relay testing & upgrades, switchgear breakdown investigation & repairs.

    Undertaking safety, competence and task related training as identified by the company.
    As and when necessary, participating in the out-of-hours call-out service.
    SIM Switchgear reserve the ability to add further tasks and duties as required.

    The role requires a high level of oral and written communication skills both with customers and other departments whose support is essential in the delivery of an effective service.

    It is essential that the job holder has a professional manner, is genuinely committed to continually improving the standard of customer care and can represent SIM Switchgear to Customers in the UK and overseas.

    Commitment to the provision of outstanding Customer Service.
    Ability to work with other departments to deliver appropriate service levels.
    Ideally the operative will be a time served apprentice in an electrical engineering background.
    Educated to a minimum ONC level in an Electrical Engineering (or equivalent).
    Experience in the fundamentals of electrical switchgear, its operation, maintenance and fault finding.
    IT skills including familiarity with Microsoft suite programmes.
    Experience of offshore/marine working.
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