- Provide proactive customer service for inbound and outbound communication by telephone and email
- Interact and provide updates to customers, lenders and advisers as required
- Input and process mortgage applications and DIPs for advisers as required by the adviser.
- Ensure a high level of accuracy for data entry and ongoing record keeping
- Liaise with Lenders, 3rd parties and advisers for updates
- Relationship building with Lenders to understand timescales, processes and be able to challenge the decision if required
- Relationship building with customers
- Action any tasks set to assist with the underwriting process, chasing valuations, lenders – ensuring knowledge & understanding around checking documents
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Mortgage Administrator - Altrincham, United Kingdom - Barlow Wood Ltd
Description
Mortgage AdministratorAltrincham
Up to £25, 000pa
Office based only - Mon to Fri 9am - 5.30pm
Due to an increase in business levels our client is seeking to recruit a Mortgage Administrator - you will need to have previous experience in the Financial Services sector.
As a Mortgage Administrator you will be responsible for working closely with the Mortgage Advisers in the gathering of information in support of all new applications and taking frontline enquiries from customers.