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    Departments Manager - London, United Kingdom - Dweet

    Dweet
    Dweet London, United Kingdom

    2 weeks ago

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    Description

    This Luxury Department store is seeking flexible Department Managers who can step in for peak sales periods, pop-ups, team cover and ad-hoc business needs.

    Your role will be to manage the floor staff in the given department or pop-up, ensure stock loss is minimal, drive business standards within the team and act as a role model when handling customers and colleagues through effective communication.


    Responsibilities:
    Foster a high-performance culture and exceptional customer service within the department team.
    Oversee daily operations to ensure efficiency and adherence to store standards.
    Collaborate effectively with store management and other departments for a unified approach.
    Monitor and react to market trends, customer feedback and sales data.
    Uphold the store's standing for luxury retail standards and excellence.

    Act as a true Selfridges ambassador by and lead by example following the store's valuesMaintain a positive can- do attitude at all timesEnsure compliance with all company policies and procedures, including safety and security protocols.

    The ability to excel under pressure within a dynamic retail setting.
    Knowledge of retail operations and inventory management practices.
    Flexibility to work evenings, weekends, and holidays as required during peak seasons.
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