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    Specialist worker - Birmingham, United Kingdom - American Family Care, Inc.

    American Family Care, Inc.
    American Family Care, Inc. Birmingham, United Kingdom

    8 hours ago

    Default job background
    Description
    Summary

    Responsible for the accurate and timely filing of invoices to the employers and/or Third Party Administrators for Worker's Compensation services rendered.

    When necessary, contacting those responsible for payment on outstanding balances.

    Essential Duties and Responsibilities
    Review worker's compensation accounts, ensuring correct Registration of patients.
    Review worker's compensation accounts, ensuring accuracy of employer information.
    Request set-up or updates to employer information when necessary.
    Ensure correct billing address on all worker's compensation claims.
    Review worker's compensation accounts, ensuring that all necessary documentation is present for billing, e.g. First Report of Injury, work comp claim number.
    Generate, edit and mail all Worker's Compensation claims, ensuring correctness of invoice to the correct payor.
    Assist Customer Service/Employers/Third Party Administrators with questions concerning Worker's Compensation accounts/claims.
    Assist Payment Posting with correct posting of payments when necessary.
    Assist Clinics when questions arise concerning Worker's Compensation visits.
    Contact Employer/Payor on outstanding A.R. balances when not paid.
    Ensure that month end goals are met in a timely manner.
    Observe safety and security procedures; promote a safe and pleasant work environment.

    Other Duties and Responsibilities
    Other duties and responsibilities as assigned.
    Regular predictable attendance is essential.
    Assist in handling overflow customer service calls by providing courteous and accurate resolution of customer questions and concerns.

    Qualifications
    High school graduate or equivalent. Proven ability to work in a team environment. Articulate communication skills and excellent customer service skills. Computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation with high level of productivity. Familiarity with ICD-9, and CPT coding, as well as experience reviewing and understanding insurance EOBs is preferred.
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