- record data into the computer system
- provide vehicle and concern detail about cases
- identify and report on vehicle case histories, trends, and analysis
- deal with and respond to telephone calls and emails
- be an automotive professional
- have excellent automotive knowledge
- have worked within a high-performance, collaborative, constructive peer group
- be able to describe and understand complex technical issues clearly
- be confident in technical concern resolution
- be able to build strong working relationships and have the requisite communication skills and drive to deliver requirements
- have qualification of City and Guilds or NVQ L3
- be PC Literate
- have experience of Compass system (advantageous)
- have experience of the Volvo brand (advantageous)
- up to £42,000 per year (depending on experience)
- 25-days annual leave per year
- Paid business expenses
- Cashback Health Care Scheme
- Car salary exchange scheme
- Exclusive discounts on everyday purchases as well as exclusive discounts on car purchases
- Potential to progress within the company, with global opportunities updated regularly
- 40 hours per week
- Monday – Friday
- Location: Daventry and home working
- Permanent contract
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance
-
Technical Helpdesk Engineer
2 days ago
MSX International Limited Daventry, United KingdomTechnical Helpdesk Engineer · up to £42,000 per year (depending on experience) · Permanent · 40 hours per week, Monday-Friday · Hybrid, Daventry · Are you an automotive professional ready for new challenges? · MSXI has the job for you · MSX International is looking for a Technica ...
-
IT Helpdesk Engineer
2 weeks ago
Xpertise Recruitment Ltd Coventry, United Kingdom**IT Helpdesk Engineer - Coventry - £25k - £28k - Manufacturing** · **1 st Line Support | Active Directory | O365 | Ticketing System | Communication** · **Salary**:£25,000 - £28,000 · **Location: Coventry** · Are you an experienced 1 st line support professional, looking for a ne ...
-
Electronics Helpdesk Engineer
4 weeks ago
Pertemps Northampton Northampton, United Kingdom Permanent, Full timeOur client based in Northamptonshire require an Electronics - Helpdesk Engineer to join their busy team to help deliver a consistently high quality and accurate service. · Responsibilities: · Providing telephone diagnostics and technical assistance to clients and colleagues withi ...
-
IT Helpdesk Engineer
1 week ago
Pytec IT Recruitment Milton Keynes, United KingdomMy client are a well-established operation with a major site in Milton Keynes. As a result of steady growth they are looking to hire an additional Helpdesk Engineer who will handle mostly second line calls for onsite and home based colleagues. · The team have a presence on site a ...
-
Engineering Technical Support
2 weeks ago
Revorec Recruitment Solutions Daventry, United Kingdom Full timeEngineering Technical Support (Office) · £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus · Monday - Friday, 40 hours · Daventry · Commutable from Rugby, Northampton, Banbury, Southam, Towcester · Do you have experience servicing electro-mechanical machinery or w ...
-
CNC Technical Support
2 weeks ago
Revorec Recruitment Solutions Daventry, United Kingdom Full timeCNC Technical Support - Office based role with full training provided · £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus · Monday - Friday, 40 hours · Daventry · Commutable from Rugby, Northampton, Banbury, Southam, Towcester · Do you have experience servicing CN ...
-
Special Vehicles Technical Specialist
3 weeks ago
Volvo Cars Daventry, United Kingdom**Looking for more than a job?** · A job with meaning is more than a job. Creating the kind of positive change, we're planning will need the skills of the world's most talented people. In this role, you'll have the opportunity to affect your future and that of millions of others ...
-
Helpdesk Technician
1 week ago
HYERED LIMITED Daventry, United Kingdom60-65k + bonus · Daventry based · A global business have a newly created role for a Helpdesk Technician to join their rapidly expanding team on a full time basis. · Supporting the Helpdesk Team Leader this role is well suited to an ambitious engineering professional seeking a cha ...
-
Senior IT Technician
2 weeks ago
Circle Recruitment Daventry, United Kingdom Full timeSenior IT Technician - Daventry - £28K-£32K · A Senior IT Support Engineer with good working knowledge of Windows server, Offfice 365, and strong network troubleshooting is required to join a close-knit, well-established MSP to support their school-based clients. DBS checks will ...
-
1st Line Support Engineer
3 weeks ago
Mars Recruitment Swinford, United Kingdom**1st Line Support Engineer, Oxford, £20,000 - £25,000 + training & benefits**: · A leading IT managed service provider are looking to recruit an **1ST Line Support Engineer** to provide first class IT support to their clients. Our client provides a range of IT Support services t ...
-
3rd Line Service Desk Engineer
4 weeks ago
S-SA Digital Northampton, United Kingdom**3 rdLine ServiceDesk Engineer** · **Northampton/ Hybrid working · £35k-£50k · **Skills**:Installation, Migration, Windows Server Active Directory, Windows (7, 8), networks TCP/IP, DNS, Cloud, VMware, VCP, Office 365, Azure, 3rd line, Helpdesk, Support desk, Cisco** · Experience ...
-
IT Support Engineer
3 weeks ago
CV Screen Northampton, United KingdomAn IT Support Engineer is required for a leading healthcare company based in Northampton. A salary of up to £30,000 is offered, depending on experience. · You will provide computer and network support to the organisation, ensuring excellent service and communication. You will pro ...
-
1st Line Support
3 weeks ago
Concept Resourcing Northampton, United KingdomNorthampton, Northamptonshire · £ £27000 per annum · Full Time · **1**st** Line Engineer** · **Hybrid - Northampton** · **Up to £27,000 DOE** · **I have partnered with one of Europes largest and fastest growing MSP's and we are on the look out for an outstanding 1st** **line engi ...
-
1st Line IT Support Engineer
4 weeks ago
ITECCO Milton Keynes, United Kingdom**Position**: IT Support Engineer · **Location**: Milton Keynes · **Salary**: £22K - £28K · My client is a leading construction company that is currently going through a large period of growth, they are looking for an IT Support Engineer to join their well accomplished IT Team. O ...
-
Customer Service Apprentice
4 weeks ago
Starting Off Rushden, United KingdomMy client has been operating for almost 25 years building a reputation for creating the best designed, best build and highest quality animal housing and washing solutions. They are now looking for a Customer Service Apprentice to join their friendly teamin Rushden. · Key responsi ...
-
Apprentice IT Support Engineer
3 weeks ago
Intequal Atherstone On Stour, United Kingdom**Vacancy Overview**: · Opportunity for an Apprentice IT Support Engineer to join a passionate team and helpdesk role within an IT Support Services company. · **Working Week**: · Monday to Friday · **Weekly Wage**: · £15000 · **Detailed Job Description**: · Serving as the first p ...
-
Business Support Specialist f&e
3 weeks ago
Network Rail Milton Keynes, United KingdomJob Introduction · We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and good to where they need to be. To find out more watch our video. · This opportunity sits in Supply Chain Operations (SCO), a div ...
-
Customer Service Advisor/administrator
3 weeks ago
Red Rock Consultants Nuneaton, United KingdomRed Rock Consultants are recruiting for a Customer Service advisor / Administrator to work for our client in Nuneaton. · This is a temporary to permanent role, with an immediate start. · **Duties**: · - Scheduling work to engineers · - Scheduling work to sub-contractors · - Liais ...
-
Temp to Perm Technical Administrator
3 weeks ago
Express Recruitment Leicester, United KingdomExpress Recruitment are delighted to be working alongside a well-respected Local Authority who are recruiting for an Administrator to join their technical team on a Temp to Perm basis, where an immediate start is required. · Within this role, you will be responsible for the overa ...
-
Contracts Assistant X 2 Posts
3 weeks ago
Network Rail Milton Keynes, United KingdomJob Introduction · This opportunity sits in Supply Chain Operations (SCO), a division of Route Services that procures safe, sustainable, products and services that are in turn used to improve and enhance the rail infrastructure across Britain. SCO aims to deliver excellent value ...
Technical Helpdesk Engineer - Daventry, United Kingdom - MSX INTERNATIONAL
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Technical Helpdesk Engineer
up to £42,000 per year (depending on experience)
Permanent
40 hours per week, Monday-Friday
Hybrid, Daventry
Are you an automotive professional ready for new challenges?
MSXI has the job for you
MSX International is looking for a Technical Helpdesk Engineer to support our Volvo team by delivering technical and diagnostic support for our automotive partner Volvo, in the UK.
The Role
The Technical Helpdesk Engineer will work with a team of helpdesk engineers to accept enquiries, provide guidance and technical instructions to the approved repairer network and independent repairers and customers. In addition, the Technical Helpdesk Engineer will:
About you
Our ideal Technical Helpdesk Engineer will have a minimum of over 2 years technical experience to Senior or Master Technician level or equivalent, within a franchised dealership. Alternatively we would consider someone with great automotive service skills. The Technical Helpdesk Engineer will join us with thorough knowledge of all aspects of modern vehicle systems and repair processes and will:
What's in it for you?
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.
In joining MSX, you can enjoy:
Working pattern and location
About MSX:
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.
The MSXI Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSXI Mission
To harness our expertise in mobility, the creativity of our global teams,
and the power of technology, to craft tailored and innovative solutions
The MSXI Vision
To enhance every journey in the world of mobility
MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.