- As part of the UK Supply External Quality team receiving FFR complaints via the Fusion Product Life Cycle (PLM) system, taking ownership to undertake detailed warranty investigations and reporting through to timely conclusion.
- Analysis of field quality data to identify improvement themes
- Active engagement, leading and participation with improvement teams, encouraging the use of Best Practice and appropriate problem solving techniques to eliminate root cause, driving improvement activity
- Product testing to confirm failure modes
- Maintain, report and feedback External Quality performance and improvement statistics underpinned by appropriate measures to identify and support continuous improvement theme activity and departmental objectives
- Background in product manufacturing industry
- Proven experience working within Design/Manufacturing Engineering/Quality Engineering
- Design and development of custom test equipment
- Use of workshop equipment (Oscilloscope, Signal Function Generator, Frequency counter etc.)
- Possess a background in Electro-mechanical engineering
- Have an active awareness of Safety
- Demonstrate understanding of manufacturing/material production techniques
- Take an analytical approach
- Understand fundamental design requirements and recommend improvements based on findings
- Understand and initiate improvements to meet the changing product compliance requirements
- Possess excellent communication skills
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Quality Engineer - Cheltenham, Gloucestershire, United Kingdom - Spirax-Sarco Engineering
Description
The External Quality Engineer (Electro/Mechanical) provides a vital role to the business in delivering timely triage, professional investigation/reporting of product field failure reports (FFRs), trends and identification of quality improvement themes to ensure robust countermeasures and preventative solutions are implemented.
Your objectives and responsibilities will focus on...
Your previous experience is likely to include....
To be successful in this role you will...
The Steam Specialties business is one of three businesses within the Spirax-Sarco Engineering Group, Spirax Sarco and Gestra, are our two brands that form Steam Specialties and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Steam Specialties has global coverage across 67 operating units (called OpCos), organised into four Divisions: EMEA, APAC, Americas, Gestra.
Spirax-Sarco Engineering plc is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.
Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones
Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.
Everyone is Included at Spirax-Sarco Engineering plc
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.
We want everyone to be able to make their difference here, so we will always consider requests for flexible working.
We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at .
We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
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