Senior ICT Engineer - Wisborough Green, West Sussex, United Kingdom - Telefónica Tech

Telefónica Tech Wisborough Green, West Sussex, United Kingdom

1 week ago

Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities

Global strategic hubs:
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking

Values:
Open, Trusted and Bold

Trusted Partners:
Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner

HPE:
Platinum Partner - FY23 UK&I Solution Provider of the YearPalo Alto & Crowdstrike: part of our NextDefense Cyber Security PortfolioFortinet: Advanced Solution & Managed Service Provider ProgramJob Description

The Role:
We're now recruiting for an Internal Support Engineer to join our busy team based in Wisborough Green. Operate a helpdesk system responding to problems quickly, efficiently and in a timely manner.
Maintain user accounts in Active Directory, Office 365, Exchange.

To follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and the priority set by management.

Evaluate and implement appropriate technologies and where appropriate participate in projects relating to supported applications and new systems for the business.

Assist in the support of onsite meeting room equipment (Poly, Cisco, Surface Hub), WiFi and printingOccasional out of hours work may be required as and when necessary.

QualificationsSkills & Experience:
Previous applications, software or product support, experience working within a support teamWindows 10Active Directory administrationDNS, DHCPHardware/software buildsWindows server experiencePrintersSharePointOffice 365OneDrive

Key Words:
IT Support Engineer - IT Engineer - IT Support - Windows - O36- Office365 - Active Directory - AD

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