Customer Service Administrator - Rugby, United Kingdom - The Caraires Consultancy

The Caraires Consultancy Rugby, United Kingdom

3 weeks ago

Full time Marketing / Advertising / Public Relations

Description

Customer Service Administrator

Monday to Friday - 9am to 5.30pm (4.30pm finish on Fridays)

Maternity cover (6 months +) with a good chance of a permanent role following

Rugby – office based (CV21 1ST)

£21,000 - £24,000pa depending on experience

Our client, a growing and successful company based in Rugby, are looking for a Customer Service Administrator to cover a maternity leave position. Due to the growth of the team, there is a likelihood of this eventually becoming permanent, however nothing can be confirmed at this stage. This role would be good for someone looking to start their office career.

The key responsibilities for a Customer Service Administrator:

Liaise with customers for basic sales responsibilities – dealing with maintenance contracts and propositions (likely to be around 30% of the role)
Using multiple systems to log and organise call outs
Liaise with customers and taking calls, contacting technical support to solve any issues with fire safety systems
Support the office with any other needs, this role is likely to be varied and will sometimes have a little downtime, but other times be very fast paced and busy

The minimum requirements for a Customer Service Administrator:

Some office experience in any capacity
Confidence to pick up the phone
Good with systems and can pick them up easily
Can work in a fast-paced environment
Proactive and enthusiastic

The ideal candidate for a Customer Service Administrator:

Previous experience with MS Office
Can work in a team and also as an individual
Organised and reliable

Benefits of working as a Customer Service Administrator:

25 days holiday plus bank holidays
Good opportunities
BUPA and company pension
Free parking

Interested?

Please apply below.

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