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IT Support Technician - Gloucester, United Kingdom - Omega Resource Group
Description
IT Support Technician
Location: Gloucester
Shift : Day shift
Salary: £25000 to £27,000 per annum
Excellent Benefits package & great working environment
Calling all IT Support Technicians, my successful client is looking for an expereinced IT support \technician to join their growing team in Gloucester.
The successful candidate for the role of IT Support Technician contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of IT systems across the entire organization.
Tasks and Responsibilities:
• Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment.
• Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly.
• Testing disaster recovery procedures to ensure business continuity.
• Assisting with the companies digital road map, including AI integration and AR/VR applications.
• Assisting with ad-hoc project work for the Group IT department.
• Occasional overseas travel to international sites may be required.
Qualifications and Experience Required:
• The ability to analyse problems swiftly and skilfully, coupled with patience and perseverance.
• Possess and demonstrate strong analytical skills.
• Excellent communication skills, both written and orally.
• Positive attitude with ability to work within culturally diverse environments.
• Helpful and supportive approach to resolution of challenges
• Receptive and adaptable to change.
• Able to travel internationally and domestically
What we can offer
For further details, please contact Paul Furlong by email on – or by phone on.
Omega Resource Group is acting as an Employment Agency in relation to this vacancy
Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
Candidates who are currently a graduate IT technician, Level 1 IT support or Front line support technician may be suitable for this position
For details of other opportunities available within your chosen field please visit our website
Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
