Account Executive - Glasgow, United Kingdom - Concentrix

Concentrix Glasgow, United Kingdom

Found in: Appcast UK C C2 - 5 days ago

Telecommunications

Description

Job Description Summary

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. Not only that, but we provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

As an Account Executive, you will tap into potential customer opportunities and produce new business for the market.

The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way, you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future

Responsibilities

3+ years of professional experience
2+ years of work experience in digital media sales, IT, account management or a related function
6+ years of experience in a quota -carrying sales role
Fluency in languages required
Experience in SaaS opportunities
Experience in marketing or in a role making recommendations to marketers
Knowledge of how Internet advertising technology works and the ability to explain it in ordinary terms
Experience in a multinational environment
Qualify and develop outbound sales leads and respond to product enquiries
Run email campaigns to generate new sales prospects
Complete accurate tracking of communication with current and potential customers in Salesforce
Work with the Account Executive team to design industry-specific outbound efforts
Assess and prioritize leads from sales, trials, partners and other sources
Help identify the best solutions for customers and how to implement those solutions
Foster trust between customers and clients
Reach mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
Maintain the customer management system (CRM) to ensure all relevant data is captured

Qualifications

Bachelor's degree 2-3 years of business experience
Strong written and verbal communication skills
Strong organizational skills
Proficiency in Microsoft Office
Ability to harness financial data to inform decisions

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