-
Service Manager
2 weeks ago
SER (Staffing) Ltd Reading, United Kingdom Full timePosition – Service Manager · Industry – Water Hygiene / Treatment · Location – Aldermaston (Within 25 miles) · Salary/Package – £35,000 - £45,000, Company Veh/Allowance, Fuel Card, Holidays & Pension, Expenses & Technology, & Career progression. · Client · My client is a water t ...
-
Service Manager
2 weeks ago
Building Recruitment Company Reading, United Kingdom**Service Manager - Mental Health** · **LOCATION**: Reading · **SALARY**: £17.58 inclusive of holiday · **DURATION**:Temp · - to -Perm · **HOURS**: 37.5hrs per week · **( Mon · - Fri 9am-5pm | occasional evenings and weekends)** · **Day-to-day duties will include**: · - Lead the ...
-
Service Manager
3 weeks ago
15ten15 Reading, United KingdomBrilliant are recruiting for a Service Manager for a Care Home based in Reading · **WHAT WE'RE LOOKING FOR** · The purpose of the role is to ensure that the homes deliver care to maintain compliance and efficiency in accordance with the Policies and Procedures of the company, and ...
-
Transaction Services Manager
3 weeks ago
McGinnis Loy Associates Ltd Reading, United Kingdom**Transaction Services Manager / Corporate Finance Manager / Due Diligence Manager** · McGinnis Loy Associates is proud to be working with a highly regarded Top15 Accounting Firm in Central Reading who are looking to recruit a Corporate Finance Manager or Senior Manager (with a D ...
-
VMU Service Manager
3 days ago
Hunter Knight Recruitment Ltd Reading, United Kingdom Full timeVMU Service Manager · Location: Reading (Fleet VMU site), Berkshire · Salary: Competitive salary & Bonus opportunities available. · Hours: Monday to Friday, 45 hours per week. Flexibility required. · Benefits · Working for an official UK Best Workplace and a UK Best Workplace fo ...
-
Resident Services Manager
3 weeks ago
PMR Reading, United KingdomOur client, a national provider of Build to Rent residential developments is seeking a Resident Services Manager to provide on site lettings and property management services to an exciting build to rent residential scheme in Reading. The Resident ServicesManager is the first poin ...
-
Customer Service Manager
3 weeks ago
Mandeville Recruitment Group Berkshire, United KingdomCustomer Service Manager / Customer Experience Manager / CSM / Contact Centre Manager / Call Centre Manager - £48 - £60k basic salary dependant on experience & performance related bonus. · Fantastic opportunity to join the Senior Management Team of an SME who are on track to doub ...
-
Customer Service Manager
2 weeks ago
iRecruit Partners Ltd Berkshire, United Kingdom**POSITION: Customer Services Manager** · **RESPONSIBLE TO: Head of Operations** · **LOCATION: Berkshire with flexible working from home** · Are you pro-active with a customer centric attitude and wanting a challenge? My client is seeking a new team member who is keen to learn an ...
-
Resident Services Manager
2 days ago
Savills Reading, United Kingdom_**This role is being advertised by Savills Management Resources (SMR) a wholly owned entity of Savills (UK) Limited but a separate employing entity which is not accredited by Real Living Wage Foundation.**_ · **Purpose of the Role** · To provide on site lettings and property man ...
-
Area Service Manager
1 week ago
PDA Search and Selection Ltd Reading, United Kingdom**Position: Area Service Manager - Small format retail stores** · **Salary: £30,000 (+ company car + laptop + mobile phone + annual performance related bonus)** · **Location: Covering sites in Buckinghamshire, Hampshire, Stains, Reading, Slough & surrounding areas.** · Our client ...
-
Estate Services Contract Manager
3 days ago
AWE Plc Reading, United Kingdom Full timeEstate Services Contract Manager · Location - Reading / Basingstoke Area · Salary - Up to £72k (dependent on experience and suitability for the role) · Closing date - 12th June 2024 · AWE is recruiting for multiple Estate Services Contract Managers to manage the operational key s ...
-
Cloud Service Delivery Manager
3 weeks ago
Rubicon People Partnership Reading, United Kingdom**Cloud Service Delivery Manager, £90,000 OTE,Remote position** · **Purpose** · As a member of the **Senior Management Team** of two expanding UK businesses, the newly appointed Cloud Service Delivery Manager for a **leading software company**, will play a pivotal role **creating ...
-
Customer Service Team Manager
3 weeks ago
Guardian Reading, United Kingdom**Job Title**: Team Manager - Back Office · **Location**:Reading / Hybrid · **Salary**: Competitive · **Job type**:Permanent, Full time · Guardian Financial Services was established in 2016 as a challenger in the UK Life Insurance sector. · It sought to bring new life to a Life I ...
-
Customer Service Account Manager
2 weeks ago
EllisKnight International Recruitment Berkshire, United Kingdom**The Role**: · Reporting into the Head of Customer Service, the role is to oversee the smooth running of the daily and weekly orders from key customers. These orders and the associated shipping report is sent to the warehouse and all requirements adhered to manage ordersfrom rec ...
-
Mandeville Recruitment Group Berkshire, United KingdomCustomer Relations Manager, Customer Service Manager: £32 - 38k basic salary. Rapidly expanding business offering fantastic career progression opportunities. · The aim of the role is to provide exceptional customer service. The Customer Relationship Manager will act as a "conduit ...
-
Mandeville Recruitment Group Berkshire, United KingdomCustomer Relations Manager, Customer Service Manager : £25 - 30k basic salary. Rapidly expanding business offering fantastic career progression opportunities. · The aim of the role is to provide exceptional customer service. The Customer Relationship Manager will act as a "condui ...
-
Customer Service Delivery Manager
3 days ago
Thames Water Reading, United Kingdom**Who are we?** · Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. · At Thames Water, every one of ...
-
Facilities Manager Corporate Services
3 days ago
Thames Water Reading, United Kingdom**Who are we?** · Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes_,_ keeping taps flowing and toilets flushing.?At Thames Water, everyone of o ...
-
Customer Service Management Apprentice
2 days ago
Bayer Reading, United Kingdom**At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique per ...
-
German Speaking Customer Service Account Manager
2 weeks ago
Euro London Reading, United KingdomIf you are a German speaker with experience in customer service and inside sales, we have an exciting new opportunity for you · The role is a combination of customer service, account management and inside sales. This is a perfect opportunity for someone experienced in closing sal ...
Retail Service Managers- Reading - XC Trains Limited
Description
As a Retail Service Manager you will receive an initial salary of £23,731 per year during training, (based on a 35 hour week), rising to £27,689 per year after training (based on a 35 hour week) £30,062 per year based on a 38 hour week.
Close date for returned applications is Friday 24 May 2024.
CrossCountry are looking to recruit a Retail Service Manager to join their busy team in Reading.
As a Retail Service Manager you will be at the frontline of our business ensuring our customers receive a great journey on our trains. If you can show an ability to communicate at all levels, a strong face to face customer service ethos and the ability to work to a high standard, consistently, we might be the business for you
As an outgoing and confident person, you will interact with passengers throughout the train and be expected to work closely with other colleagues, both on the train and at the local offices.
Our most successful colleagues onboard our trains have strong customer service or sales backgrounds and come from a variety of industries and sectors including retail, hospitality and catering.
The role will involve selling refreshments to customers throughout the train and also offering complimentary refreshments to our First Class customers.
What are the key ingredients for success in the job?
Flexibility
The job will require you to work early mornings or later into the evening and this will involve weekend working.
Great communication skills
Being able to talk to customers, sell additional products and handle difficult situations are all part of the job.
Standards
Maintaining the company image through great uniform standards, following the business procedures and going the extra mile for the customer.
Personality
We don't want robots, we do want personality and commitment to do a good job.
Results focussed
Ensuring you can hit your sales or service targets are vital and achieve your personal objectives.
Location
Living within 1 hour's commute of the location you wish to work in is essential. Due to the hours and days you will be working you must be able to get to and from work for an early morning start or a late evening finish. Due to the hours and days you will be working, you must be able to get to and from work for an early morning start or a late evening finish.
To apply for this role, please submit your current CV by the close date of Friday 24th May 2024.
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Did you know you can set up alerts for new job opportunities?
Simply navigate to 'My Job Alerts' in the Jobs Hub to get started.