- To process and underwrite policies within KGM framework.
- To be able to communicate effectively and confidently with KGM broker partners building strong positive relationships.
- Handle telephone enquiries efficiently and professionally at all times delivering a high standard of customer service.
- Effectively respond to correspondence both internal and external by post or e-mail.
- Accurately write up & Input new business cases as required.
- Process all new business, adjustments and renewals in a timely and accurate manner.
- Correctly investigate and process items that fall into Pending or Failed in the KGM processing systems.
- Deal with accounts queries effectively.
- Participate in ad hoc duties as required to effectively maintain the smooth running of the department.
- Experience of working in an Underwriting environment/Motor broking/Personal Lines insurance
- Act in a professional manner at all times
- A positive attitude
- Ability to problem solve and able to work under pressure
- Good communication skills both written and verbal
- Good organisation
- Computer literate, MS Office
- Team player
- Self motivated
- Good organisation and a team player
- Methodical and quick thinking
- Eye for detail and accuracy
- Act in a professional manner at all times
- Sociable, approachable and presentable
- Good time keeping and a willingness to respond to business seasons and increased workload pressures
- Ability to work to deadlines and prioritize accordingly
- Do things properly and adopt a do it once do it right attitude
- Achieve together
- A personal touch
- Serious about success
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Underwriting Technician - London, United Kingdom - Howden Group Holdings
Description
From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
Manager: UW Services Manager
Department: Underwriting
Main Purpose:
Main Responsibilities:
Skills and Experience:
Personal Qualities:
KGM Values:
High personal standards (including integrity) with a desire to achieve excellence
Committed to role with willingness to take accountability
A team player embracing a collaborative approach
Strives to deliver high standards of service to build strong business relationships and high levels of customer satisfaction
Motivated and driven to succeed
Our Culture: People First
We've travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:
• An employee-ownership model
• Aligned external investors
• The trust and integrity born of friendship
• Expertise
• Independence
Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.
Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that's better for everyone.
Diversity & Inclusion
At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Permanent
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