- Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
- Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
- Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance.
- Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
- Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas.
Skills and Qualifications of a Workshop Supervisor:
- Prior experience as a Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor is preferred.
- City & Guilds in Heavy Goods Maintenance Leve 3 or equivalent.
- Ability to work calmly under pressure and manage a workshop.
- Well-developed management and leadership skills
- A working knowledge of automotive technology, warranty systems.
- Good organization skills and attention to detail with ability to prioritise workloads and meet deadlines.
- A full, valid and clean UK driving license
- Computer literate including Microsoft Office
- Confidence to pushback and question
- Ability to work autonomously.
- Minimum LGV Class C license.
For any Informal enquiries, please contact Asha Kadara –
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification.
Closing date 16 May 2024 at
Ref: BCC2037
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
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Depot Workshop Supervisor - Birmingham, United Kingdom - Birmingham City Council
Description
Depot Workshop Supervisor
Permanent
Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
We are currently recruiting for a Workshop Supervisor to join our passionate and driven team based at Atlas Works, Kings Road, Tyseley, Birmingham.
Reporting to the Service Manager, the Workshop Supervisor role has primary responsibility for administering the day-to-day requirements of the vehicle maintenance section. Working closely with internal and external stakeholders to provide best in class service delivery to the wider BCC business.
Responsibilities of a Workshop Supervisor: