Jobs

    IT Support Engineer - London Area, United Kingdom - DAG Tech

    DAG Tech
    DAG Tech London Area, United Kingdom

    4 weeks ago

    Default job background
    Technology / Internet
    Description

    DAG Tech seeks a contract Systems Support Engineer to fulfill a role on our Engineering Operations team. Responsible for front line support and management of client systems, you'll be exposed to a wide variety of technologies and interface directly with end-users.

    This position will be on a contract basis as-needed for on-site client requirements, with occasional need for remote support.

    Role Duties and Opportunities

    • As a first responder, you will rapidly sharpen troubleshooting and logical thinking skills while being responsible for issue resolution on workstations, laptops, mobile devices, servers, and network devices.
    • Opportunity for exposure to many technologies by integrating and supporting solutions based on Windows, MacOSX, Ubiquiti, Fortinet, Cisco, VMware, HyperV, AWS, and Microsoft Azure.
    • Tier II project engineering
    • Instill a sense of calmness and confidence in end-users while working through technical challenges.
    • Maintain accurate technical documentation for client systems.
    • Assist with technology projects, such as Microsoft Azure/O365 migrations, server upgrades, and network build-outs.
    • Maintain relationships with clients and end-users.


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