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Coventry

    Assistant Branch Manager - Coventry, United Kingdom - Quantum Group

    Quantum Group
    Quantum Group Coventry, United Kingdom

    1 day ago

    Default job background
    Permanent, Full time
    Description

    We are inviting for an applications of Assistant Manager with an International Bank based in Coventry.

    MAIN RESPONSIBILITY



    To oversee the operational aspects of the branch and manage the personal bankers' operational duties. Whilst the Area Branch Manager has the ultimate responsibility at Branch level, he or she has a greater business development responsibility than previously and will often be operating off premises. As such, the Assistant Branch Manager will frequently be in charge of the branch with a direct reporting line to his Area Branch Manager and a dotted line relationship with Head Retail Operations.

    JOB RESPONSIBILITY

    • Takes joint responsibility with the Area Branch Manager to ensure branchoperational excellence.
    • Acts as Line Manager for all Personal Bankers / Cashiers for operationalperformance.
    • Joint custody for cash, valuable, security forms and lockers (master key/outdoor key) including overnight holding of keys and combination numbers tocash and locker safe.
    • Single custody of loan documents.
    • One set of branch keys including codes of alarm panel as second pointcontact in emergencies.
    • Supervision, control and passing all cash transactions and monitoring of cashdepartment work.
    • Ensuring AML and KYC guidelines are followed for Cash transactions andRemittances.
    • Entering Inventory of the security forms in the computer.
    • Authorising debits to constituent's accounts and office accounts except debitto suspense, sundry deposit and profit and loss accounts (revenue orexpenditure accounts) to agreed levels.
    • Control, monitoring, supervision including checking of entries and balancing ofbills received for collection and issue of delivered orders when required.
    • Control follow up and checking of postage and despatch of letters.
    • Control of stationery; monitoring the stock of stationery and reordering.
    • Checking and signing of Demand Drafts (as primary verifier) issued at thebranch
    • Checking of all inward clearing transactions and authorising vouchers thereof,maintenance and reconciliation of accounts.
    • Checking of all returns and all payments from charges.
    • Assisting the Branch Manager on the general administration of the branch.
    • Ensuring staff punctuality and attendance.
    • Ensuring Customer service and handling of customer complaints.
    • Over all supervision of the branch routine, including allocation of work inemergencies.
    • Reconciliation of NatWest ,LMB-SBI and other office accounts.
    • Checking of account opening/closing.
    • Handling of all loan accounts, appraisal, supervision, follow up andmaintenance of files, etc.
    • Calculations of drawing power and submission to BM for authorisation.
    • Assisting the Branch Manager in preparation/compiling of loan application;and assessment of limits, new advance proposals/renewal of existing loans.
    • Checking of KYC requirements independently or in conjunction with BranchManager.
    • Maintenance of Loan documents.
    • Maintenance of loan related registers.
    • Opening and closing of the office premises on a daily basis.
    • General Supervision of cleanliness, decorum and orderliness of the office.
    • Data Security for branch data and follow of record retention policy.
    • Cover for Clerk-Cashier/ Branch Manager.
    • Branch Audit and reviews
    • Fax, word processing, data base preparation in standard package software,email, etc.

    COMPETENCY

    • Understanding of operational aspects of a retail branch,
    • KYC,AML, risk control of UK retail banking.
    • Ability to manage a small team of Personal Bankers.

    KEY DELIVERABLES



    To achieve set objectives of the role for branch operational & sales performance, risk & control, efficiency, customer servicing and staff management.

    KEY INTERACTIONS/NETWORKS/DOTTED LINE RELATIONSHIP

    • Provides main interface between the Personal Bankers & Cashiers and the AreaBranch Manager.
    • Will need to be customer focussed as is frequently the face of the branch.
    • Needs to develop & maintain good relationshis with Head Office - such asOperations, Account Opening and compliance
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