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    Operational Manager - Liverpool, United Kingdom - Alder Hey Children's NHS Foundation Trust

    Alder Hey Children's NHS Foundation Trust
    Alder Hey Children's NHS Foundation Trust Liverpool, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    The Operational Manager role is an essential and pivotal role, providing operational day to day management support across the division. The Operational Manager will be responsible for the management of day-to-day administration and clerical services within designated clinical service areas. The Operational Manager will work closely with the Service Manager and Assistant Service Manager (where applicable) to ensure leadership to the administration and clerical teams is in line with the strategic direction of the clinical services and supporting the management of day to day service issues.

    There are two permanent posts available within the Surgical Division. If you require more information regarding the working patterns please contact as per contact details below.

    Main duties of the job

    The role is an essential and pivotal role, providing operational day to day management support across the division . The Operational Manager will be responsible for the management of day-to-day administration and clerical services within designated clinical service areas. The Operational Manager will work closely with the Service Manager and Assistant Service Manager (where applicable) to ensure leadership to the administration and clerical teams is in line with the strategic direction of the clinical services and supporting the management of day to day service issues.

    About us

    Alder Hey has already earned our place as one of the world's leading children's hospitals, thanks to innovation and pioneering medical work. We treat 250,000 young patients a year and have a broad range of hospital and community services, serving the local population of children, as well as being a tertiary referral centre for children from across Merseyside, Cheshire and parts of Lancashire, Shropshire and North Wales. Every individual makes a valuable contribution and Alder Hey is proud of its long history of providing pioneering and innovative healthcare to children and young people. The post holder must adhere to Trust Policies and Procedures at all times.

    Job description

    Job responsibilities

    This post will be responsible for a number of key aspects within the Division:

    Providing leadership and proactive management of patients pathway within the division, ensuring that the clinical teams are managing their 18 week pathway KPI's.

    Be responsible for communication and engagement with staff across the administration and clerical teams

    To support the development and promotion of the Trust vision and values widely within the service/care group

    Responsible for the achievement of key finance and operational performance as part of the quality improvement programme across administration and clerical teams

    Relevant NHS experience is essential, as is the ability to enthuse and motivate individuals and teams, to work towards the Trust and Divisional performance expectations.

    Person Specification

    Application form and interview

    Essential

  • Educated to degree level or experience
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