Jobs

    Assistant People Operations Manager - Manchester, United Kingdom - Probus Recruitment

    Probus Recruitment
    Probus Recruitment Manchester, United Kingdom

    2 weeks ago

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    Description
    Up to £30k pa (DOE), 25 day annual leave (+ Bank Holidays), Pension, Private Health Insurance, Free on-site Parking, Meals included


    My client is striving to be the one of the leading sports and entertainment venues across the globe with the ambition to provide a best-in-class experience to fans and visitors alike.


    To allow them to achieve this they are wanting to recruit an Assistant People Operations Manager to join the People Operations team which encompasses HR, Employee Relations, Recruitment, Training & Development and Rostering.


    The People Operations team not only focuses on traditional office administrative activities, but also work alongside the Retail, Beverage, Culinary and Hospitality teams within the venue.

    A highly organised individual, with the ability to consistently uphold high working standards and deliver quality output efficiently.


    • Analytical, with an exceptional eye for detail alongside a strong understanding of HR practises, adopting a passionate approach to fostering a positive workplace culture.
    • Reporting to the People Operations Manager, the 'Assistant People Operations Manager' will have involvement in the HR processes such as:
    • Recruitment & Onboarding: Managing job postings, screening resume, scheduling interviews, and facilitating the onboarding of new hires both Casual and Salaried.
    • Training & Development: Assisting the Head of Training & Development to co-ordinate training sessions, workshops, and other learning opportunities to enhance our workers skills and performance.
    • Audits & Compliance: Ensuring compliance with employment law, company policies and industry regulations and updating policies as necessary. Analyse system data, conducting regular audits to identify and address any discrepancies or inconsistencies.


    On operational event days the focus shifts to executing event day check in procedures and collaborating closely with Retail & Hospitality Operation leads, and working closely with the Safety & Security Teams to manage accreditation passes and compliance.

    Communicating with the Retail and Hospitality Operation leads, assisting with rostering via the workforce management platform and ensuring staffing needs are met.


    • Accreditation Management: Working alongside the Safety & Security team to manage accreditation passes, verifying credentials and addressing any discrepancies or issues.
    • Compliance Monitoring: Ensuring that all workers adhere to safety regulations, venue policies and event protocols throughout the day.
    • Experience working within HR or People Operations, preferably with an understanding of the hospitality industry.
    • IT literate, familiar with the Microsoft Office suite (Word, Excel & PowerPoint).
    • Comfortable operating cloud based software for event management & staff scheduling (i.e.

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