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    Nights Guest Service Assistant - Epsom, United Kingdom - RBH

    RBH
    RBH Epsom, United Kingdom

    1 week ago

    Default job background
    Permanent Full time per week40
    Description
    Holiday Inn Express London - Epsom Downs , Langley Vale Road, Epsom, Surrey, KT18 5LG SHARE:

    JOIN OUR FAMILY

    At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

    A DAY IN THE LIFE OF A NIGHT GUEST SERVICES ASSISTANT AT THE HOLIDAY INN EXPRESS EPSOM DOWNS

    What you'll be doing...

    Reporting to the Deputy General Manager. We are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Epsom Downs. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist & Food & Beverage Assistant - no shift is the same

    This is a night working position covering five nights out of seven, starting at 10.45pm until 7.15am. Duties include covering reception, bar work, breakfast cooking and set up, conference room preparation and some cleaning duties.

    Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service

    WHAT WE NEED FROM YOU

    We hire mostly on personality & potential but here are a few of our requirements...

    To succeed in the role of Guest Service Assistant you will need the following qualities and skills.

    • Outstanding communication skills
    • Experience within a customer facing role is preferred. No experience? No big deal - we'll train you up
    • A can-do attitude
    • Computer literate with a professional telephone voice

    WHAT WE OFFER

    You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

    • Discounted hotel room rates for you and your friends & family
    • Extra days holiday for your birthday
    • Flexible working arrangements
    • Pension

    To learn more about our full benefits package, to watch our employee benefits video.

    EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

    #LifeatRBH

    Holiday Inn Express London - Epsom Downs Langley Vale Road, Epsom, Surrey, KT18 5LG
    • Job Ref RBH14114
    • Branch Holiday Inn Express London - Epsom Downs
    • Location Epsom
    • Salary/Benefits £23900
    • Contract type Permanent
    • Hours Full Time
    • Shift pattern 22: Monday - Sunday w/ 2 Days off
    • Hours per week 40
    • Date posted 07/05/2024
    • Closing date 08/06/2024

    With 120 stylish en-suite bedrooms and a modern purpose built meeting room, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have complimentary WiFi access.

    Located within the London commuter belt the hotel has good transport links with direct trains from Epsom Station to London Waterloo and Victoria every 10 minutes. The hotel is a short drive from Heathrow and Gatwick International Airports, 18 miles from Gatwick International and 25 miles from Heathrow making it ideal for commuting to London.

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