- In collaboration with field Associate may act as an additional contact to client.
- In collaboration with field Associate may negotiation settlements with client.
- Will be expected to travel to client's offices for review meetings
- Consult with customers to resolve complaints.
- Consult with customers to verify financial and credit transactions
- Assists in financial analysis of credit data and financial statements to determine the degree of risk involved and extend credit facilities according.
- Risk assessment and decision making on release of orders on delinquent or disputed accounts.
- Legal review of delinquent accounts
- Processing of court papers and documentation within the UK Court system.
- Incoming / Outgoing calls – Communication with customer, sales teams and management
- Incoming/ Outgoing Emails – Communication with customer, sales teams and management
- Maintain good standards of system operation & data quality
- Maintain accounts within both the Sap and GetPaid systems.
- Identify and highlighting and escalate disputed invoices to dispute resolution team
- To drive resolution of disputes in a timely manor
- To manage disputes from within GetPaid system
- To manage notes and chasing records thought the GetPaid system
- Highlight allocation requirements to AR team
- Request refunds in accordance with company policy.
- Request write offs, when debt becomes unrecoverable.
- Request write backs in accordance with company policy.
- Request Remits for payments received
- Provide Copy documents
- Forecasting
- Account Trouble shooting
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Credit Controller - Northwich, Cheshire, United Kingdom - Executive Connect LTD
Description
Credit controller /Collections Specialist
6 Months
£13.33 per Hour
37.5 hours per week
Job Minimum Requirements: Credit controller / Collections Specialist
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections. Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues. Operates a personal computer and appropriate software packages or its equivalent.
Is required to have basic working knowledge of Microsoft Office, including Excel, Word and outlook.
Is required to have a standard efficiency with Numeracy and English Literacy.
Is required to have an aptitude toward credit management.
Minimum standard is confirmed by Credit Services Standard testing.
Credit Controller / Collections Specialist
Responsible To: Credit Manager Responsible For: None Primary Objectives:
To recover all funds invoiced to clients within the terms and conditions set and within the boundaries of the policies set by the company and within the law of the land.
To reduce the DSO and aging provisions in place to optimise cash flow and profit for each entity within your remit. Manage the reduction and allocation of payment and credit notes on ledgers.
Objectives: Credit Controller / Collections Specialist
Provide forecasts as required;
Report on monthly progress on activity and to highlight areas of concern within to the credit manager.
Aid where required for the Credit Manager
Interested Please apply
