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Chester

    Senior IT Support Engineer - Cheshire, United Kingdom - Circle Group

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    Description

    Senior IT Support Engineer - MSP - £40,000 + on-call / call out fees - Middlewich

    An award-winning Managed Service Provider (MSP) with over two decades of experience spanning the North West region, is seeking a skilled Senior IT Support Engineer. The ideal candidate should possess a comprehensive understanding of Windows Server, Virtualisation, and Networking & Security to join our seasoned team.

    • Windows Server and associated technologies
    • Expertise in VMware and Hyper-V virtualisation
    • Understanding of security solutions (e.g. firewall policies, VPN, IPS, filtering, EPDR)
    • LAN/WAN technologies, including TCP/IP, DHCP, DNS
    • Advanced knowledge of Microsoft 365

    This role will involve diagnosing software and hardware issues accurately and efficiently resolving client problems through remote networking and on-site visits. The successful candidate must maintain a high level of customer service, keeping clients informed of progress while ensuring problems are dealt with effectively.



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