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Clinical Research Assistant EAP Program Associate - Hayes, United Kingdom - Uniphar Group
Description
Role:
Apivotal role within each Client EAP Program team, the role ofProgram Associate supports the Program Manager, Program Directorand wider cross functional team with all aspects of the day to dayfunctioning of the EAP Program. The Program associate will be a keypoint of contact for clients on a day to day basis and willinteract regularly with the cross functional team to ensure allprogram metrics remain on track.
This role provides the opportunities to learnthe fundamentals of EAP Program management for individuals lookingto progress into a Program Management role or develop their careerswithin the wider UnipharPharma business
Responsibilities:
*Maintaining and updating project plans and ensuring the Program isrunning to time and schedule
* Undertakes all aspects ofClient onboarding administration liaising with colleagues inquality, finance and legal to ensure all activities are in placeprior to program go live
* Organizes weekly client callsincluding working with the Program Manager to set clear meetingagendas, note taking and timely provision of minutes and actions toclients
* Supports with day to day client queries andescalates and follows up internally to ensure appropriate andtimely answers are provided
* Works closely with theProgram co-ordinator team to track and understand the status of HCPenquires, requests and orders. Is able to provide weekly updates toClients during weekly meetings
* Tracking of all monthlyreporting, inventory and maintains budget forecast for provision toclients
* Produces monthly reports for clients aside theProgram Manager
* Supports client invoicing at end ofmonth
* Deputizes for Program Manager in periods ofabsence or leave
CandidateRequirements
UnipharBackground
Uniphar Group is arapidly expanding diversified healthcare services business with aglobal footprint and a proud heritage in Ireland. Since Unipharbecame a publicly listed company in 2019, the Group has grownorganically and through a series of strategic acquisitions, whichcontinue to strengthen Uniphar's international reach. With aworkforce of more than 3,000 spread across Ireland, United Kingdom,Mainland Europe, MENA and the USA, Uniphar is a trusted globalpartner to pharma and medtech manufacturers, working to improvepatient access to medicines and treatments around theworld.
Uniphar providesoutsourced and specialised services to its clients, leveraging thestrong relationships with 200+ of the world's best knownpharmaco-medical manufacturers across multiple geographies, enabledby our cutting-edge digital technology and our expert teams.Uniphar is organised into three key divisions: Uniphar Supply Chain& Retail, Uniphar Medtech and UnipharPharma
UnipharPharma
Pharma is a global divisionoperating across US, Europe, APAC and MENA, bringing a range ofpharma services to manufacturers across the product life cycle. Weleverage this platform to provide unlicensed medicines, ormedicines that are otherwise difficult to source. In addition, wecommercialise launch and established brands to HCPs on behalf ofpharmaceutical clients across the globe. The core to this divisionis providing equitable access to medicinesglobally.
Culture atUniphar
From our leadership teamand across all of our divisions, Uniphar lives and breathes fourkey culture pillars:
1.We have a People Firstapproach, we do the right thing and take a stand for ourpeople.
2.We foster a strong EntrepreneurialSpirit where Adaptability, Commitment & Resilience isembodied in our way of working.
3.We have aCommon Purpose that connects our diversified businesses andpeople.
4. Finally, Trust is at the heart of howwe operate.
Howwe'd like to work together
As we are a global team, there is flexibilityto be based in one of Uniphar's offices or work from home. Theremay be a need for face to face meetings in other locations, asneeded. There may also some flexibility required in order tointeract with colleagues or clients in their time zones (i.e. it'snot a '9 to 5' type of job). In return, you will be joining anenvironment that understands how inter-twined work and life havebecome - and both the benefits and challenges that brings - andtherefore offers a flexible, progressive way of supporting itthrough our Hybrid Working philosophy.
