- Must work closely with third party providers to support the delivery of the processes, procedures and dispatching of aircraft to the expected One Air and client standards
- Responsible for reviewing any flight planning provided by the third-party provider and feedback enhancements as per the AOC regulations and the customers' requirements
- Responsible for monitoring Flight Dispatch tasks carried out by third party providers as per the agreed requirements, National Authority Requirements and delivered in line with the Service Level Agreement.
- Compliance monitoring in all areas of dispatch delivered by the third-party provider
- Ensure a Pro-Active and timely response to feedback any communication, set-up, planning discrepancies with the third-party providers, crew and clients
- Operational Systems administration to reflect Execujet client requirements
- Ensuring correct input of operational and flight related data
- Monitoring the scheduling of flights and flight following
- Assisting in travel and transport requirements where required
- Excellent communications ensuring all communication channels are effective both with all external and internal stakeholders connected to cargo operations, including customer service teams, to ensure effective operational delivery
- Must have a sound knowledge of the English language, both written and spoken
- Previous experience with a good knowledge and familiarity with aviation management systems
- Must have had at least three years relevant work experience
- Excellent interpersonal and all-round communication skills with the ability to problem solve under pressure whilst ensuring the operation is fully supported
- Knowledge of the LEON flight software system
- Experience in using the PPS flight planning system
- Creative
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Duty/Operations Manager - Kingston upon Thames, Greater London, United Kingdom - One Air
Description
One Air is a new British all-cargo airline offering full charter services to clients in the international freight forwarding, logistics and air charter markets.
Our launch aircraft is the iconic Boeing Special Freighter (SF) and we are continuing to grow our fleet to meet client demand.
Our aim is to ensure future success by motivating and supporting our great team of people to deliver a quality service to our customers and other stakeholders.
This is an exciting and fast paced role, responsible for the overall daily management of the Operations department related to all Cargo operations.
The role will ensure the operation is kept up to date and is always compliant in accordance with the Regulations to ensure the daily support for the Company's strategy and on time performance is maintained.
Responsible for oversight and control of daily Operations requirements related to Cargo Operations, Messaging and Compliance. Supporting on-time performance and operational delivery
An annual salary of £44,100, holiday allowance of 33 days including bank holidays, 8% Company pension contribution, Employee Assistance Programme, Life Assurance (3x annual salary) and Private Healthcare Insurance after successful probation.