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Kingston upon Thames

    Duty/Operations Manager - Kingston upon Thames, Greater London, United Kingdom - One Air

    One Air
    One Air Kingston upon Thames, Greater London, United Kingdom

    1 week ago

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    Description

    One Air is a new British all-cargo airline offering full charter services to clients in the international freight forwarding, logistics and air charter markets.

    Our launch aircraft is the iconic Boeing Special Freighter (SF) and we are continuing to grow our fleet to meet client demand.

    Our aim is to ensure future success by motivating and supporting our great team of people to deliver a quality service to our customers and other stakeholders.

    We regard our people as our greatest asset and seek to be a supportive and forward-thinking employer.

    This is an exciting and fast paced role, responsible for the overall daily management of the Operations department related to all Cargo operations.

    The role will ensure the operation is kept up to date and is always compliant in accordance with the Regulations to ensure the daily support for the Company's strategy and on time performance is maintained.

    Responsible for oversight and control of daily Operations requirements related to Cargo Operations, Messaging and Compliance. Supporting on-time performance and operational delivery
    Must work closely with third party providers to support the delivery of the processes, procedures and dispatching of aircraft to the expected One Air and client standards
    Responsible for reviewing any flight planning provided by the third-party provider and feedback enhancements as per the AOC regulations and the customers' requirements

    Responsible for monitoring Flight Dispatch tasks carried out by third party providers as per the agreed requirements, National Authority Requirements and delivered in line with the Service Level Agreement.

    Compliance monitoring in all areas of dispatch delivered by the third-party provider
    Ensure a Pro-Active and timely response to feedback any communication, set-up, planning discrepancies with the third-party providers, crew and clients
    Operational Systems administration to reflect Execujet client requirements
    Ensuring correct input of operational and flight related data
    Monitoring the scheduling of flights and flight following
    Assisting in travel and transport requirements where required
    Responsible for handling critical issues in a timely manner through liaison with crew, station managers, load masters, airport authorities and internal departments to effectively deal with potential barriers to effective operations
    Excellent communications ensuring all communication channels are effective both with all external and internal stakeholders connected to cargo operations, including customer service teams, to ensure effective operational delivery
    Must have a sound knowledge of the English language, both written and spoken
    Previous experience with a good knowledge and familiarity with aviation management systems
    Must have had at least three years relevant work experience
    Excellent interpersonal and all-round communication skills with the ability to problem solve under pressure whilst ensuring the operation is fully supported
    Knowledge of the LEON flight software system
    Experience in using the PPS flight planning system
    Creative

    An annual salary of £44,100, holiday allowance of 33 days including bank holidays, 8% Company pension contribution, Employee Assistance Programme, Life Assurance (3x annual salary) and Private Healthcare Insurance after successful probation.

    The post holder will be required to work a shift pattern and be flexible with working hours. May be required to occasionally work overseas.


  • One Air Kingston upon Thames, United Kingdom

    Job Description · About Us: · One Air is a new British all-cargo airline offering full charter services to clients in the international freight forwarding, logistics and air charter markets. · Our launch aircraft is the iconic Boeing Special Freighter (SF) and we are continuing t ...


  • One Air Kingston Upon Thames, United Kingdom

    About Us: · One Air is a new British all-cargo airline offering full charter services to clients in the international freight forwarding, logistics and air charter markets. · Our launch aircraft is the iconic Boeing Special Freighter (SF) and we are continuing to grow our fleet t ...


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