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Quality Project Specialist - Dundee, United Kingdom - Smiths Interconnect
Description
Quality Technicians are to coordinate quality assurance programs designed to ensure manufacturing and shipping of products consistent with established standards by performing the following duties:Telephone, MS Teams & email communications regarding product quality
Telephone, MS Teams & email communications regarding ongoing product/process improvement activities
Telephone, MS Teams & email communications regarding CAPA activities
Other Telephone, MS Teams & email communications as deemed required by the Quality Manager at the Dundee site
Draft/update/improve supplier quality and incoming inspection instructions as necessary
Interpret and implement quality assurance standards
Evaluate adequacy of quality assurance standards
Devise sampling procedures and directions for recording and reporting quality data.
Review the implementation and efficiency of quality and inspections systems
Plan, conduct, and supervise test and inspection of materials and products to ensure high quality and reliability
Investigate customer complaints and non-conformance issues as they relate to the supply chain
Collect and compile statistical quality data and identify trends
Analyze data to identify areas for improvement in the quality system
Prepare reports and communicate results of quality inspection activities to leadership
Monitor risk management activities
Assure ongoing compliance with quality and industry regulatory requirements
Complete ad-hoc projects as needed.
CALIBRATION – Control of the Measuring and Monitoring devices, including internal and external calibration, and keeping the register and records of all calibration activities.
NEW PRODUCT INTRODUCTION - Collaborate with New Product Introduction and Product Transfer programs, in association with design, process, production and planning departments by ensuring quality plans are adequate and completed per the defined milestones.
Process Assessment activities may include participation in Quality Assurance System Audits (such as ISO / AS standards).QUALITY ISSUES - Coordination for resolution of quality related issues, including supplier, internal (site), intercompany and customer complaints / returns.
This activity includes the assurance of timely response of SCARs from customers, as well as NCMR / CARs assigned by or to other Smiths Interconnect sites.
SUPPLIER Quality & Development – Partner with supply chain in adequate completion of CAPA requests due to nonconforming or discrepant material.
PROBLEM SOLVING AND ROOT CAUSE ANALYSIS – Coordination of formal Corrective Actions, including the review and approval of Problem Statements, Root Cause Analysis, Action Plans, and Validation of the Corrective Actions.
PRODUCT RETURNS – Coordination of Customer Return process (RGAs), including the adequate documentation of the RGA status, execution of FAR (failure analysis reports), communication to relevant stakeholders and keep records and metrics of the RGA process performance.
Ability to define problems and trends, collect data, establish facts and draw valid conclusions.Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Quality Assurance and AS9100D/ISO 9001 and ISO 14000 experience. Product knowledge in related field.Contributes to Department functions – meetings, goals, training, etc.
Diversity & Inclusion
All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
We have several employee-led Employee Resources Groups (, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.