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Wallsend

    Relationship and Account Manager - Wallsend, United Kingdom - Ad Warrior

    Ad Warrior
    Ad Warrior Wallsend, United Kingdom

    1 week ago

    Default job background
    Full time Accounting / Finance
    Description

    Relationship and Account Manager

    Location: Cobalt Business Park, North Shields (With Element of Travel)

    Salary Competitive plus Commission

    Hours: 8:30/9am – 4:30/5pm Mon – Friday

    Our client is committed to providing building compliance and survey services. Their innovative approach and dedication to excellence have established them as a leader in the Compliance & Environmental services sector. They believe in building strong, lasting relationships with their clients, guiding them through complex environmental regulations and practices with ease and expertise.

    The Role

    They are seeking a proactive and personable Relationship Manager / Account Manager to join their dynamic team. This role is perfect for someone with a knack for nurturing client relationships and a subtle touch of salesmanship.

    While the position has a sales element, it is geared more towards consultative selling rather than aggressive sales tactics. The ideal candidate will possess a blend of interpersonal skills to manage client accounts effectively and the strategic acumen to identify and seize opportunities for business growth.

    Key Responsibilities

    • Client Relationship Management: Serve as the primary point of contact for client accounts, ensuring all aspects of their services meet their needs and expectations. Build and maintain strong, long-lasting client relationships.
    • Consultative Selling: Understand the specific needs of clients and offer solutions that align with their compliance & environmental goals and objectives. This involves a more nuanced, consultative approach to selling, emphasizing advisory and support over hard selling.
    • Account Growth: Identify opportunities for account growth and collaborate with the service teams to capitalize on these opportunities.
    • Feedback and Reporting: Collect and analyse client feedback to inform service improvements. Prepare and present reports on account status and growth opportunities to senior management.
    • Market Awareness: Stay informed of industry trends, regulatory changes, and competitive landscapes to position their services advantageously.

    Skills and Qualifications

    • Strong understanding of sales principles and customer service practices.
    • Excellent communication, negotiation, and presentation skills.
    • Ability to build rapport and collaborate with clients and team members at all levels.
    • Strategic thinker with an analytical mind and strong problem-solving skills.
    • Comfortable working in a fast-paced and dynamic environment.

    Benefits

    • Competitive salary with performance-based bonuses.
    • Opportunities for professional development and career growth.
    • A supportive and collaborative team environment.
    • Monthly Incentives.

    To Apply

    If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.



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