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    HRBP - Employee Relations - Trust & Safety - London - TikTok

    TikTok
    TikTok London, United Kingdom

    1 week ago

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    Description
    Job Description

    About TikTok

    TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

    Why Join Us

    Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

    Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

    To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

    At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

    About The Team

    Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

    About The Role

    As an HR Generalist, you will form part of the HR Business Partner team aligned to Trust and Safety and will provide support to your organization's teams partnering closely with managers and HRBP's to lead and specialise in performance management, investigations, disciplinaries, grievances & training for HRBP's and Managers. The role will be expected to strategize and collaborate with corporate, regional, and Center of Excellence (CoE) HR team members to identify growth opportunities, engage and retain employees through HR initiatives, and aid in best in class ER practices across our teams in partnership with HRBP's and COE's. A hybrid work schedule with 3 days in the office is required to support employees in person. RTO plans are reviewed every six months and may be increased based on local circumstances.

    Responsibilities

    Deliver a consistent and knowledgeable and professional service in areas including disciplinary, grievance, probation, performance and leave ensuring all such matters are dealt with in line with policy, best practice and legislative requirements to mitigate risk.

    Conduct confidential people specific investigations HR-related concerns and apply critical thinking to analyze evidence and make investigative conclusions.

    Independently manage, prioritise and execute end-to-end case management

    Provide advice, direction and coaching to businesses on disciplinary and warning actions related to ER cases, policy interpretation and employment practices of the region.

    Provide sound, expert ER advice and guidance to HR Business Partners and business leaders on reorganisation and restructuring activity in line with local employment practices and employment law.

    Develop and deliver relevant training and education to improve HRBP and leader effectiveness and drive better ER decisions.

    Foster strong working relationships with our ER, Legal counsel, Ethics Office and investigations teams to balance risk, calibrate recommendations for decision-making.

    Collaborate with key partners on ER data insights, trends and opportunities to drive proactive solutions. Examine trends to diagnose root causes and develop solutions to enable effective corrective actions.

    Qualifications

    Minimum Qualifications

    3 years of employee relations experience with an investigations background

    A good understanding of the European, Middle East and Africa employment law and regulatory frameworks

    Experience in effectively partnering with multiple stakholders

    Preferred Qualifications

    Demonstrated Policy and procedure development and enforcement to ensure compliance

    Strong problem-solving and critical thinking skills

    Able to work successfully with ambiguity in a complex, fast paced and challenging business environment

    Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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